Document processing representative Jobs

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Document Processing Representative

We are seeking a highly organized and detail-oriented Document Processing Repres...

Location

Canada , Moncton

Salary:

19.00 - 20.50 CAD / Hour

Randstad

Expiration Date

February 15, 2026

Requirements

Exceptional Attention to Detail: A critical eye for noticing and correcting errors in documentation.
Outstanding Organizational Skills: Proven ability to manage and prioritize a high volume of complex documents.
Strong Written and Verbal Communication: Ability to clearly convey procedures and interact professionally with cross-functional teams.
Integrity and Confidentiality: Ability to handle sensitive and confidential information with discretion.

Job Responsibility

Ensure optimum servicing to our client base by printing and packaging mortgage documents in accordance with lender requirements and within established deadlines
Update internal database with the appropriate file notes for all document packages as required
Review documentation for accuracy, compliance and quality assurance. Enter information between database quickly and accurately
Identify data elements differing between paper/electronic documents. Remediate where allowed and elevate where required
Light reception duties (accepting deliveries, answering phone)
Prepare and coordinate the daily pick up of courier packages and inter-branch document bags
Maintain inventory of department and mailroom supplies

What we offer

Get your foot in the door with a reputable Real Estate Insurance company
Located conveniently in the heart of DT Moncton
Easily accessible via public transit
Monday - Friday 8am - 4:30pm
Hybrid: 4 days in office, 1 day from home
Work with a close knit team
Permanent Opportunity
10 personal days, 15 vacation days
Benefits - Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Bonus potential

Fulltime

Call Center Representative

As a Call Center Representative, you will be required to manage customer inquiri...

Location

United States , Bloomfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as a Call Center Representative or similar customer service role
Strong proficiency in Customer Service and Documentation processes
Demonstrated ability to conduct Training sessions and implement Procedures
Commitment to Quality assurance and keen understanding of "About Time" concept
Fluency in English Language
Experience in handling Expense Reporting and Payroll Functions
Willingness to Travel as per job requirements
Knowledge of Financial Notes and Communication Skills
Familiarity with the issuance and tracking of Purchase Orders
Proficiency in using a Monitoring Tool for work-related tasks

Job Responsibility

Accurately and efficiently process customer credit applications
Maintain detailed and up-to-date customer credit records
Handle customer inquiries and resolve issues in a timely and detail oriented manner
Utilize Microsoft Office Suite and Windows OS for various tasks
Ensure adherence to standard procedures and processes
Meet department performance metrics, including call handling and quality monitoring
Maintain regular attendance and punctuality, adhering to assigned work schedules
Work effectively in a team environment, understanding the requirements of shift work
Willingness to handle rotational shifts, including evenings, weekends, and holidays
Adapt to a hybrid work model, with in-office and remote work based on successful completion of training and acceptable performance metrics

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

IT Business Analyst

Fyld is a Portuguese consulting company specializing in IT services. We bring hi...

Location

Portugal , Lisboa; Porto

Salary:

Not provided

Fyld

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related
Relevant certifications such as Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) are a plus
Proven experience as an IT Business Analyst or in a similar role
In-depth understanding of business processes and principles
Experience with business analysis methodologies, tools, and techniques
Strong proficiency in using business analysis tools such as Microsoft Visio, JIRA, and Confluence
Knowledge of SQL and database concepts for data analysis and reporting
Familiarity with software development methodologies such as Agile and Waterfall
Ability to elicit, document, and analyze business requirements
Experience in creating detailed functional specifications, user stories, and use cases

Fulltime

Credit Representative

This role is crucial within our team, focusing on customer communication and acc...

Location

United States , Eagan

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in Customer Service is necessary for this role
Proficiency in Sales techniques and strategies is required
Understanding and adherence to established Procedures is essential
Proficiency in Payment Processing is expected
Competency in Microsoft Word is a prerequisite
Ability to Review and assess relevant documents is essential
Knowledge of Contracts and their implementation is required
Familiarity with the software 'About Time' is a plus
Experience in Workstation Support will be beneficial
Skills in Merchandising are highly desired

Job Responsibility

Communicating with customers via telephone or in person to determine the reasons for overdue payments and to review the terms of sales, services, or credit contracts
Utilizing exceptional debt recovery techniques to persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise
Accurately documenting and recording customer/client information
Processing customer payments and posting amounts paid to customer accounts
Locating and monitoring overdue accounts, taking necessary action when required
Keeping detailed records of collection activities
Arranging for debt repayment or establishing repayment schedules based on customers' financial situations
Ensuring compliance with federal, state, and company policies, procedures, and regulations related to collections
Utilizing computer applications such as Microsoft Word and other related collections software
Providing support and constructive performance feedback through basic mentoring skills

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Sales Surveillance Senior Analyst (Wealth Management)

This role is part of the Asia Citi Wealth Risk and Control Team and is integral ...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 2-3 years of relevant experience
Demonstrated organizational and follow-up skills
Ability to multi-task and maintain composure in a high-volume environment
Excellent time management skills
Effective communication skills (written and verbal)
Proven analytical/problem solving abilities
Proficient in Microsoft Office
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Self-motivated and details oriented
Prior experience in sales, compliance or controls would be an advantage

Job Responsibility

Review and disposition of alert triggers based on investigation results
Document exception findings, tracking of corrective actions and its completion
Prepare trend analysis and surveillance reports for management reporting
Provide feedback and coaching on correct phone sales process to Sales Representatives
Provide consultations to other internal departments on sales process and branch operational matters
Report and document the Quality of Work / Exception / Observation report of Sales Representatives
Continuously seek process improvement to enhance efficiency of the surveillance monitoring process
Review and update of policies and unit procedures
Implementation of processes and procedures as per the compliance and business requirements
Updates documentation and communicating / training new processes and procedures to business partners

What we offer

Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling
Access to an array of learning and development resources
Variety of programs that help employees balance their work and life

Fulltime

Call Monitoring Analyst

Officer position in Investments and Insurance Sales Surveillance responsible for...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 1 to 2 years of banking experience in consumer banking products and processes
Prior experience in a customer service, sales or compliance would be an advantage
Good understanding of local sales advisory regulations
Bachelor's degree or equivalent work experience
Excellent judgment and assessment skills
Excellent communication skills
Excellent work ethic
Excellent organization and prioritization skills
Able to multitask
Proficient in MS Office

Job Responsibility

Review and disposition of alert triggers based on investigation results
Listen to voice logs (Investment/Insurance Call Monitoring) for Hong Kong market
Document exception findings and track corrective actions
Prepare trend analysis and surveillance reports for management reporting
Provide feedback and coaching on correct phone sales process to Sales Representatives
Provide consultations on sales process and branch operational matters
Report and document Quality of Work reports of Sales Representatives
Continuously seek process improvement to enhance efficiency
Review and update policies and unit procedures
Implementation of processes and procedures on compliance matters

What we offer

Career growth opportunities
Global team environment
Community engagement opportunities
Professional development

Fulltime

Identity and Access Management Analyst

The Identity and Access Management Analyst is responsible for fulfilling access ...

Location

Philippines , City of Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree holder and minimum of 4+ years of experience in an Information Security role or related field with service delivery and customer relationship management
Complex application or system knowledge
Interprets the principle of Information Security concepts and policies and ability to apply into day-to-day work
Demonstrate an understanding of the risk associated with cyber security and the controls set in place to manage risk in identity and access management
Proven use of discretion and sound judgment on handling of information with subject to sensitivity
Flexibility to work in various shift to provide on-call, holiday and/or weekend support on a periodic frequency
Proven capability to work within a team, seeks the input of others and greets change with optimism, curiosity and resilience, ability to manage multiple priorities and adjust to evolving work needs
Understand and relates own goals to Citi, business' and teams', create SMART goals and demonstrate accountability to achieve them
Consistently demonstrate clear and concise written and verbal communication in the English language as well as sensitive to audience diversity
Strong analytical skills and proven ability to use (Citi) Lean methodology to identify process improvements

Job Responsibility

Fulfill access requests within a variety of banking applications and infrastructure systems
Manage user roles and access privileges within compliance of set information security policies and standards
Support operations including weekends and public holidays on a rotational basis, as well as assigned on-call emergency support
Handle all kinds complex requests and issues independently by having a good understanding of security administration processes, practices, and policies
Lead resolution of severity issue, identify root cause and come up with corrective action plan to prevent recurrence while providing update to relevant parties
Represent IAM Service Delivery in compliance calls and walkthroughs with audit
provide related audit deliverables in timely manner and ability to analyze and make the right judgment over accuracy, completeness, soundness of information being provided
Creates, maintains and performs annual review of Process Control Manual documents associated with specific systems assigned
Ensure completion of Marketplace requests, troubleshooting incident issues, closure of compliance-related action items and housekeeping tasks are done within operational and controls thresholds at an individual and team level
Understand Continuity of Business and supports its application to IAM processes by maintaining resources like process control document up-to-date, ISA accesses, etc. within applications in scope of support

Fulltime

Senior Project Manager

Albert Kahn Associates is looking for a Senior Project Manager to oversee all ph...

Location

United States , Detroit

Salary:

Not provided

Albert Kahn Associates

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Construction Management, or relevant Architectural/Engineering studies
Minimum 15 years’ experience working in the construction industry, or relevant A/E design experience
Excellent communication skills
must be able to speak, read, and write well in the English language
Demonstrated proficiency in implementing project reporting controls
Experience working in Vision software program
Self-starter with high degree of problem-solving skills
Demonstrated proficiency in Microsoft Office (Word, Excel, Project, and Outlook)
Strong organizational skills and attention to detail with proven ability to manage multiple projects
People skills, ability to organize and guide others in decision making processes

Job Responsibility

Act as a liaison between the design team and the client
represent Kahn throughout the project
Manage internal job coordination meetings, manage drawing distribution process, and maintain project files
Record and distribute meeting minutes, organize, and schedule meetings
manage record keeping processes
Manage the distribution of RFI & Submittals, ensure timely responses, manage documents in Newforma database, and interface and collaborate with Construction Managers and/or Contractors
Manage design team activities (scope, schedule, and budget hours)
develop design schedules
Manage A/E activities during the Bid & Award process
provide bid analysis to confirm scope is covered by documents

What we offer

401K with employer match
discretionary bonuses
vacation and sick time
hybrid work arrangement

Fulltime

Document processing representative

Randstad

Location:
Canada , Calgary

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

Expiration:
February 05, 2026

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