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The Engineering and Build Team Lead Analyst is an intermediate level role responsible for build and engineering of Citi's DDI (DNS, DHCP, IP Address management) infrastructure, including maintenance, technical guidance, and security in coordination with the rest of the team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and work closely with cross-functional teams to ensure the stability, security, and scalability of our network services.
Job Responsibility:
Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore DDI services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary for DDI environment
Collaborate with network architects, network security and network operations teams to implement best practices for DDI services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
5-8 years of experience in managing/configuring of Enterprise networks or DDI solutions
Knowledge of DNS, DHCP and IP address Management protocols
Experience with DDI tools (TCPWave, Bluecat or Infoblox) would be advantageous
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Ability to operate with a limited level of direct supervision
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Nice to have:
Experience with DDI tools (TCPWave, Bluecat or Infoblox)
What we offer:
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
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