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The District Manager will lead operations, drive growth, and ensure excellence across multiple branches within a designated district. This role reports to the Director of Operations and requires someone who can manage diverse teams, deliver exceptional customer service, and achieve business objectives including safety culture, optimizing efficiency, and revenue growth.
Job Responsibility:
Supervise, mentor, and motivate branch managers and their teams across the district
Foster a positive and collaborative work environment that promotes engagement and productivity
Identify and address training needs to enhance team performance and development
Ensure efficient operations and adherence to company policies and procedures at all branches
Monitor branch performance metrics, such as sales targets, customer satisfaction, and profitability
Identify operational challenges and implement solutions to drive continuous improvement
Develop and execute district-level strategies to meet company objectives
Analyze market trends and competitor activities to identify growth opportunities
Establish goals for branches in alignment with organizational priorities
Ensure that all branches deliver exceptional customer service and maintain strong relationships with clients
Handle escalated customer concerns and resolve them effectively
Oversee budgets and financial performance across all branches
Monitor expense controls and ensure profitability targets are met
Approve financial reports and review operational costs for efficiency
Ensure all branches comply with legal, regulatory, and safety requirements
Conduct audits and reviews to mitigate risks and ensure policy adherence
Requirements:
Proven experience as a Branch Manager, District Manager, or similar leadership role in a multi-location environment
Strong leadership and team management skills
Excellent problem-solving and decision-making abilities
Demonstrated success in achieving sales targets and operational goals
Outstanding communication and interpersonal skills
Regional travel up to 75%
Bachelor’s degree in business management or a related field
Or a minimum of 8 years related experience
What we offer:
Dexter offers a competitive wage
Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
3% profit sharing in our Safe Harbor program
401(k) Plan with company contributions
Opportunities for internal career development and growth