Disputes/Chargeback Excellence Specialist Job at Capital on Tap (Cardiff)

Disputes/Chargeback Resolution Specialist

We’re Capital on Tap 👋 💳 Capital on Tap was founded with the mission to help s...

Location

United Kingdom , Cardiff

Salary:

Not provided

Capital on Tap

Expiration Date

Until further notice

Requirements

A Disputes Subject Matter Expert with demonstrable experience working in a regulated, financial services environment
A strong analytical mindset and ability to identify key trends and improvement opportunities
An exceptionally organised individual capable of establishing clear priorities and developing detailed activity schedules within a fast-paced and dynamic environment
A highly effective communicator possessing excellent relationship management skills, fostering effective interaction and collaboration with key stakeholders
A deep understanding of dispute management tools

Job Responsibility

Lead the end-to-end resolution of complex disputes, including representments, pre-arbitrations, and arbitration submissions, while ensuring full compliance with regulatory requirements and card-scheme rules
Serve as the primary subject matter expert and escalation point for high-risk, sensitive, or unresolved cases requiring advanced judgment and expertise
Conduct deep investigative analysis of transactions, fraud patterns, merchant behaviors, and systemic dispute drivers to strengthen fraud prevention and operational controls
Partner cross-functionally with Product, Engineering, Risk, and Customer Support teams to enhance workflows, improve dispute accuracy, and elevate the customer journey
Support leadership by contributing to process documentation, operational playbooks, and performance metrics that drive quality, consistency, and efficiency, and may also involve providing mentorship and training to junior dispute officers
Develop or support training materials for front-line customer service teams to ensure proper dispute intake and clear, accurate guidance for cardholders
Handle escalated verbal and written cardholder complaints, offering clear, transparent, and compliant explanations of the dispute process, regulatory requirements, and outcomes

What we offer

Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan

New

Line Cook

As a Line Cook, you will deliver exceptional Guest Services as part of our Food ...

Location

United States , Lake Placid

Salary:

20.00 - 22.00 USD / Hour

Spire Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or its equivalent
Completion of Culinary or Apprenticeship Program preferred
Minimum of 1 year cook experience in hotel preferred
Minimum of 1 year cook experience in a similar role, size of operation preferred
Managers Food Handlers Certification preferred
Lift, carry, push, or pull heavy loads weighing up to 50 lbs
Ability to stand for long periods of time
Sufficient manual dexterity to grasp and use all kitchen equipment

Job Responsibility

Crafts dishes according to standard recipes or guest specifications
Ensures meticulous product storage and precise portion control for each dish
Minimizes spoilage and waste through effective product rotation
Monitors food, produce, and cooking supply levels to facilitate timely reordering
Maintains impeccable cleanliness and functionality of refrigeration, storage, and work areas
Deliver exceptional Guest Services as part of our Food & Beverage – Culinary team, responsible for all food preparation at the hotel

What we offer

EARLY PAY OR EARNED WAGE ACCESS get paid before payday
medical
dental
vision
pet discount program
identity theft protection
pre-paid legal support
flexible spending accounts
matched 401K
life

Fulltime

New

Dishwasher

As a Dishwasher, you will be an essential part of our Food & Beverage – Culinary...

Location

United States , Lake Placid

Salary:

18.00 USD / Hour

Spire Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or its equivalent
No prior experience is required
Hotel experience is preferred
Food Handlers Certification required

Job Responsibility

Providing our guests with impeccably clean, sanitized, and spotless service ware and cooking utensils is fundamental to the hotel's success and reputation
Ensure the safety and well-being of our guests and team members by prioritizing cleanliness and hygiene
Utilize dishwashing or pot machines to ensure thorough cleaning of soiled dishware. After cleaning, store ware in designated areas promptly and systematically
Maintains impeccable cleanliness and functionality of dishwashing equipment, storage, and work areas
Monitor cleaning supplies levels to facilitate timely reordering

What we offer

EARLY PAY OR EARNED WAGE ACCESS get paid before payday
medical
dental
vision
pet discount program
identity theft protection
pre-paid legal support
flexible spending accounts
matched 401K
life

Fulltime

New

Channel Manager - Instagram

We’re looking for a Social Media Channel Manager to take ownership of one of LAD...

Location

United Kingdom , Manchester

Salary:

Not provided

LADbible Group

Expiration Date

Until further notice

Requirements

Proven experience managing and growing Instagram channels, ideally in a publisher or media environment
A strong editorial eye with a deep understanding of what resonates with 16–34-year-old audiences
An excellent understanding of Instagram’s ecosystem, algorithms and content distribution mechanics
Confidence using performance data, audience insights and user psychology to guide decisions
A creative thinker who can turn ideas into repeatable formats, not just one-off posts
Comfortable being camera-facing and producing original content when needed
An understanding of media law and publishing best practice
Impeccable communication skills, both written and verbal

Job Responsibility

Own the day-to-day management of a LADbible Instagram channel, ensuring consistent quality, tone and performance
Pitch, develop and evolve original formats and IP designed specifically for social video
Oversee and maintain the content schedule, balancing original, UGC, aggregated and commercial content
Utilise analytics not just for reporting, but to actively inform commissioning decisions, formats and posting strategy
Identify trends, conversations and viral moments early, translating them into platform-native content
Work closely with Editorial, Video, Commercial and wider teams to deliver a synchronised, best-in-class output
Support branded and commercial content by ensuring integrations feel native, effective and audience-first
Confidently work across image, video and camera-facing content when required

New

Overnight Security Guard

SPIRE Hospitality is a management company specializing in creating memorable gue...

Location

United States , Lake Placid

Salary:

25.00 - 30.00 USD / Hour

Spire Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or its equivalent
New York State Security Guard License
Prior law enforcement or military experience preferred.
CPR certification and First Aid training preferred.
Additional language ability preferred.

Job Responsibility

Monitor the property in a courteous and restrained manner
Walk the interior, hallways, stairwells and perimeter of the property to observe and identify concerns
Report all concerns to the PM Rooms Manager or Manager on Duty
Politely remind guests of property policy when needed
Thoroughly document concerns and mitigating actions taken by management in the Nightly Report
Answer calls on the walkie and respond in a timely manner.

What we offer

EARLY PAY OR EARNED WAGE ACCESS
medical
dental
vision
pet discount program
identity theft protection
pre-paid legal support
flexible spending accounts
matched 401K
life

Parttime

New

Head of Safeguarding & Wellbeing

Make a Meaningful Impact Behind the Scenes at Capital City College. Are you read...

Location

United Kingdom , London

Salary:

60593.00 GBP / Year

Capital City College Group

Expiration Date

February 16, 2026

Requirements

Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency
Clear and professional communication skills
Confidence working with systems and processes, including good IT skills, ability to analyse and interpret data
A proactive attitude and a willingness to learn and adapt
Experience in managing safeguarding cases, including complex and high-risk situations
Extensive experience supporting children, young people, or vulnerable adults
Strong track record in managing complex safeguarding cases

Job Responsibility

Lead our safeguarding, mental health, and wellbeing provision
Ensure every learner is safe, supported, and able to thrive
Act as Deputy Designated Safeguarding Lead
Lead a dedicated team
Drive a strategic vision for learner support across our diverse college community
Line manage staff, supporting their professional growth and contributing to the overall success of the department

What we offer

Membership of the Local Government Pension Scheme
Access to TELLUS – our discount and wellbeing platform
Participation in the Cycle to Work scheme
Interest-free season ticket loans for public transport
Annual eye tests and contributions towards spectacles
Flu vaccinations and access to occupational health services
Medicash health plans – including cashback on everyday medical expenses and wellbeing tools for you and your family
Generous annual leave entitlement, including one Relaxation Day per year
Five Continuous Professional Development (CPD) days which can be used for your professional development

Fulltime

New

Business Development and Sales Manager - APAC Region

We have an opportunity for a Business Development and Sales Manager within our C...

Location

Japan , Tokyo

Salary:

Not provided

ITM Power PLC

Expiration Date

Until further notice

Requirements

Business development and customer relationship management within industrial products and markets
Experience of operating in a relevant industrial context in key APAC markets
High value and complex sales activities in an industrial context, including tendering and bid processes
Experience of leading firm bids, commercial negotiations and commercial risk assessment
Experience in writing strategic, engaging and fit for purpose commercial documentation
A good understanding of energy and hydrogen markets and relevant end user industries
Possess a good understanding of EPC delivery and contracting models, including Pre-FEED, FEED and execution contract stages
Working knowledge of relevant Engineering Industry conditions of contract and experience in contractual negotiation
Proficient user of MS packages
Fluent English Language both written and verbal

Job Responsibility

Develop market strategies through regional market, customer and competitor analysis
Develop business plans and execute the agreed market and customer strategy
Build market awareness of ITM Power as a leading OEM
Originate and develop high quality sales opportunities in target markets
Lead the wider market development in line with the agreed strategy
Work with partner organisations including EPC companies to develop inter-company bidding and contracting processes
Lead technical and commercial discussions with customers
Develop bid/no bid recommendations and associated win strategies and pricing
Lead the negotiation process for complex and high value technical sales
Ensure that all customer facing technical and commercial responses are compelling

What we offer

Opportunities for you to grow and develop your career

Fulltime

New

Sr Account Executive, Complex Sales Solutions

This Customer and Leadership facing role has the objective of driving incrementa...

Location

United States , Atlanta; New York; Frisco; Herndon; Bellevue

Salary:

161700.00 - 291600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Management/ General (Required)
Master's/Advanced Degree (Preferred)
4-7 years - CPA & Telecom experience
7-10 years - Working complex deals and establishing market based pricing including: developing forecasted P&Ls by opportunity, verifying costs, collaborating on cost effective solution and defending position externally and internally
7-10 years - Experience responding to complex RFPs and developing solutions complying with terms
Proposal Writing Experience in proposal development for large transformative or outsourcing initiatives. (Required)
Technical Training Experience in portfolio analysis, IT application/infrastructure rationalization. Expertise in conceptualizing and articulating 5G value proposition, IT vision. (Required)
Business Strategy Experience with transformation strategy and business cases for achieving desired business objectives. (Required)
Communication Excellent oral and written communication skills. Confident communicator and presenter
speak with clarity and positive tone. (Required)

Job Responsibility

Collaborate with Complex Sales team and leadership to uncover, solution, cost and price unconventional TMO/TFB opportunities
Identify and position solution against customer desired project outcomes and ROI
Creation and development of detailed cost model by tower for non-standard opportunities
Assists in identifying gaps to fulfill solutions
vet and assess partners to fill key gaps
Negotiate complex financial deals, presents complex solutions and concepts to varying levels of leadership
Drive collaboration with teams and stakeholders to develop winning offers and proposals
Collection of all base costs, research competitive market data and apply to develop a market-based price request
Works cross-functionally with Sales, Product, Engineering, Implementation, and other Teams to turn strategy, solutions, and requirements into action plans to build, close and launch our customers’ T-Mobile 5G and Telcom Solutions.
Assists in deal qualification by leveraging market/industry knowledge and technology trends. Provides thought leadership and participates on early deal pursuit and account planning. Focuses on multi-year, large deals of at least $30M.

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
employee stock grants
employee stock purchase plan
paid time off

Fulltime

Disputes/Chargeback Excellence Specialist

Capital on Tap

Location:
United Kingdom , Cardiff

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 07, 2025

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