Disposal Team Coordinator

• Handling incoming telephone and email enquiries promptly and professionally, capturing useful marketing data
• Assisting the Key Account Manager with preparing sales quotations and agreements, and following up to convert leads into orders/contracts
• Maintaining an up-to-date database of quotations and agreements
• Managing compost sales, including quoting, order processing, delivery coordination, and cash sale payments
• Administering hazardous waste consignment notes and ensuring producer returns are completed as required
• Communicating customer account and contract details to operational staff for waste tipping and product delivery
• Providing technical support for internal software systems as directed by management
• Compiling and submitting quarterly waste returns, including hazardous waste returns, to the Environment Agency
• Maintaining contractor and supplier information on internal databases (Entropy)

• Strong administrative and organisational skills
• Excellent communication and customer service abilities
• Proficiency in Microsoft Office and experience with database management
• Ability to work independently and as part of a team

Knowledge of waste management processes and compliance

• Healthcare maintenance cash plan covering everyday healthcare costs such as dental, optical, physiotherapy, osteopathy, prescriptions, and preventative measures like health screening
• Access to shopping and gym discounts
• Employee assistance programme providing 24/7 access to helplines and information, plus up to 6 counselling sessions per year
• 25 days holiday per annum increasing annually to 28
• Holiday trading allowing employees to buy or sell holiday throughout the year
• Salary Sacrifice cycle to work scheme
• Auto enrolment pension scheme with 1 x life assurance