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Director, Technical Program Management (AI/ML Products)

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Capital One

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Location:
United States , San Francisco ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

209500.00 - 286900.00 USD / Year
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Job Description:

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? As a Director of Technical Program Management (TPM) within Capital One’s Intelligent Foundations and Experiences (IFX) AI/ML organization, you will help us build robust, scalable platforms that enable state of the art AI capabilities for both customer-facing and internal applications. These platforms are the foundational blocks upon which Capital One’s Credit Card, Retail Banking, and Auto Finance lines of business (LOBs) build delightful AI experiences for our customers, developers, and internal stakeholders. Beyond leading technical programs, you will pave the way for an expanding TPM discipline by leveraging your industry expertise to demonstrate the high-impact value a great TPM achieves.

Job Responsibility:

  • Lead a program team building enterprise Machine Learning capabilities
  • Managed program communications with key stakeholders at all levels across the company to enable transparency and timely information sharing
  • Served as the connective tissue across functions, business units, bringing teams together to foster collaboration, improve decision-making, and deliver value for customers, end to end
  • The ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
  • Deep focus on results through execution, follow-through, accountability
  • Strong technical backgrounds building highly scalable platforms, products, or services with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

Requirements:

  • Bachelor's degree
  • At least 7 years of experience managing technical programs
  • At least 3 years of Machine Learning experience
  • 10+ years of technical program management experience
  • 7+ years of experience designing and building data-intensive solutions using distributed computing
  • 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
  • 3+ years experience building highly scalable mobile products & platforms
  • 3+ years of experience with Agile delivery
  • 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
  • Experience in building systems & solutions within a highly regulated environment
  • Bachelor's degree in a related technical field (Computer Science, Software Engineering)
  • MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience
What we offer:
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
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