Director, Supply Chain Analytics (Data & AI Services) Job at Lingaro

Director, Supply Chain Analytics (Data & AI Services)

We are seeking a seasoned Director of Supply Chain Analytics to lead our end-to-...

Location

Poland

Salary:

Not provided

Lingaro

Expiration Date

Until further notice

Requirements

20+ years in data analytics/AI or supply chain areas
10+ years focused on supply chain data and analytics solutions development with tangible delivery outcomes
Proven track record building and operationalizing analytics/AI solutions (not just POCs) across one or more domains: logistics, warehousing, manufacturing, supply network design, procurement, planning/forecasting, sustainability
Industry depth in CPG/retail, pharma/healthcare, industrial manufacturing
Knowledge of supply chain processes & metrics (service level, forecast accuracy, inventory turns, OTIF, COGS, capacity,...)
Understanding of sustainability analytics (LCA, supplier ESG, decarbonization levers)
Expertise in Data and Analytics for Supply Chain: Demonstrates a strong understanding of core data and analytics concepts and knows how to apply them to real-world supply chain challenges
Capable of leveraging cloud platforms and advanced analytics tools to drive meaningful improvements in areas like planning, forecasting, and operations
Brings experience in utilizing business intelligence platforms and integrating analytics into workflows, making insights accessible to supply chain planners and operators
Applies machine learning and optimization techniques to solve complex supply chain problems, ensuring solutions are scalable, reliable, and deliver measurable business value

Job Responsibility

Strategy & Practice Leadership: Define the vision, roadmap, and investment priorities for Supply Chain Analytics & AI
Build a differentiated and competitive portfolio for Supply Chain Analytics
Own commercial outcomes of the portfolio
Client Advisory, Pre-Sales & Solutioning: Lead C-level conversations, discovery workshops, value hypotheses, and business cases
Collaborate with data and AI practices to architect solution blueprints
Oversee responses to proposals, RFIs, RFPs, PoVs, PoCs, scoping, estimations, and deal shaping
Delivery Excellence & Value Realization: Act as a subject matter expert during solution development and delivery
Play a pivotal role in shaping and implementing solutions
Champion value realization by driving user enablement, embedding best practices, and utilizing performance dashboards
Continuously capture learnings and feedback from delivered projects

What we offer

Stable employment
“Office as an option” model
Workation
Great Place to Work® certified employer
Flexibility regarding working hours and your preferred form of contract
Comprehensive online onboarding program with a “Buddy” from day 1
Cooperation with top-tier engineers and experts
Unlimited access to the Udemy learning platform from day 1
Certificate training programs
Upskilling support

Director of Supply Chain Analytics

We are seeking a seasoned Director of Supply Chain Analytics to lead our end-to-...

Location

India

Salary:

Not provided

Lingaro

Expiration Date

Until further notice

Requirements

20+ years in data analytics/AI or supply chain areas
10+ years focused on supply chain data and analytics solutions development with tangible delivery outcomes
Proven track record building and operationalizing analytics/AI solutions (not just POCs) across one or more domains: logistics, warehousing, manufacturing, supply network design, procurement, planning/forecasting, sustainability
Industry depth in CPG/retail, pharma/healthcare, industrial manufacturing
Knowledge of supply chain processes & metrics (service level, forecast accuracy, inventory turns, OTIF, COGS, capacity,...)
Understanding of sustainability analytics (LCA, supplier ESG, decarbonization levers)
Expertise in Data and Analytics for Supply Chain: Demonstrates a strong understanding of core data and analytics concepts and knows how to apply them to real-world supply chain challenges
Capable of leveraging cloud platforms and advanced analytics tools to drive meaningful improvements in areas like planning, forecasting, and operations
Brings experience in utilizing business intelligence platforms and integrating analytics into workflows, making insights accessible to supply chain planners and operators
Applies machine learning and optimization techniques to solve complex supply chain problems, ensuring solutions are scalable, reliable, and deliver measurable business value

Job Responsibility

Strategy & Practice Leadership: Define the vision, roadmap, and investment priorities for Supply Chain Analytics & AI
Build a differentiated and competitive portfolio for Supply Chain Analytics
Own commercial outcomes of the portfolio
Client Advisory, Pre-Sales & Solutioning: Lead C-level conversations, discovery workshops, value hypotheses, and business cases
Collaborate with data and AI practices to architect solution blueprints
Oversee responses to proposals, RFIs, RFPs, PoVs, PoCs, scoping, estimations, and deal shaping
Delivery Excellence & Value Realization: Act as a subject matter expert during solution development and delivery
Play a pivotal role in shaping and implementing solutions
Champion value realization by driving user enablement, embedding best practices, and utilizing performance dashboards
Continuously capture learnings and feedback from delivered projects

What we offer

Stable employment
“Office as an option” model
Flexibility regarding working hours and your preferred form of contract
Comprehensive online onboarding program with a “Buddy” from day 1
Cooperation with top-tier engineers and experts
Unlimited access to the Udemy learning platform from day 1
Certificate training programs
Upskilling support
Grow as we grow as a company
A diverse, inclusive, and values-driven community

Director, Supply Chain Analytics

We are seeking a seasoned Director of Supply Chain Analytics to lead our end-to-...

Location

India

Salary:

Not provided

Lingaro

Expiration Date

Until further notice

Requirements

20+ years in data analytics/AI or supply chain areas
10+ years focused on supply chain data and analytics solutions development with tangible delivery outcomes
Proven track record building and operationalizing analytics/AI solutions (not just POCs) across one or more domains: logistics, warehousing, manufacturing, supply network design, procurement, planning/forecasting, sustainability
Industry depth in CPG/retail, pharma/healthcare, industrial manufacturing
Knowledge of supply chain processes & metrics (service level, forecast accuracy, inventory turns, OTIF, COGS, capacity,...)
Understanding of sustainability analytics (LCA, supplier ESG, decarbonization levers)
Expertise in Data and Analytics for Supply Chain: Demonstrates a strong understanding of core data and analytics concepts and knows how to apply them to real-world supply chain challenges
Capable of leveraging cloud platforms and advanced analytics tools to drive meaningful improvements in areas like planning, forecasting, and operations
Brings experience in utilizing business intelligence platforms and integrating analytics into workflows, making insights accessible to supply chain planners and operators
Applies machine learning and optimization techniques to solve complex supply chain problems, ensuring solutions are scalable, reliable, and deliver measurable business value

Job Responsibility

Strategy & Practice Leadership: Define the vision, roadmap, and investment priorities for Supply Chain Analytics & AI
Build a differentiated and competitive portfolio for Supply Chain Analytics
Own commercial outcomes of the portfolio
Client Advisory, Pre-Sales & Solutioning: Lead C-level conversations, discovery workshops, value hypotheses, and business cases
Collaborate with data and AI practices to architect solution blueprints
Oversee responses to proposals, RFIs, RFPs, PoVs, PoCs, scoping, estimations, and deal shaping
Delivery Excellence & Value Realization: Act as a subject matter expert during solution development and delivery
Play a pivotal role in shaping and implementing solutions
Champion value realization by driving user enablement, embedding best practices, and utilizing performance dashboards
Continuously capture learnings and feedback from delivered projects

What we offer

Stable employment
“Office as an option” model
Flexibility regarding working hours and your preferred form of contract
Comprehensive online onboarding program with a “Buddy” from day 1
Cooperation with top-tier engineers and experts
Unlimited access to the Udemy learning platform from day 1
Certificate training programs
Upskilling support
Internal Gallup Certified Strengths Coach to support your growth
Grow as we grow as a company

Director-Insulation Supply Chain

Director, Supply Chain – Insulation will provide broad leadership for all aspect...

Location

United States , Toledo

Salary:

Not provided

Owens Corning

Expiration Date

Until further notice

Requirements

Bachelor’s degree in supply chain management, engineering, business or other related field
MBA preferred
20 years of professional experience and a proven track record of applying creative/innovative and integrated strategic supply chain solutions in a matrixed, global organization with diverse customer and/or product channels with distinct service level and supply chain requirements
Demonstrated experience in competitively driving results
International experience: working in a large, highly matrixed organization that includes managing global resources in a dotted line capacity
Application of principles of six sigma and TPM principles
Operational knowledge of Sales & Operations Planning (S&OP) process including demonstrated success in leading S&OP improvements across a demand/supply network
Leading Supply Chain operations in a multi-plant manufacturing and distribution environment
Excellent communications skills across varied levels of the company including facilitating and influencing senior Leadership
Ability to assimilate complex and iterative demand scenarios in a speedy, efficient manner

Job Responsibility

Provide broad leadership for all aspects of the supply chain across the $3.8B platform, including customer service
Formulate and drive the strategic vision for the Insulation Supply Chain and Customer Service organization
Provide leading-edge functional expertise to meet required customer service expectations while achieving business targets on working capital and enterprise value creation
Develop and manage strategies and processes for order management, inventory replenishment and balancing of supply and demand for the Insulation segment
Efficiently manage multi-channel logistics strategies
Ensure reliable service and cost performance
Act as a transformation leader shaping the next generation of digital, data-driven, and agent-enabled supply chain and customer service capabilities across the enterprise
Steer the global Insulation Supply Chain strategic portfolio driving measurable successes across KPIs
Receive input and buy-in from internal constituencies, as well as customers to improve performance and the effectiveness of the supply chain organization
Play a critical role in achieving market differentiation and “easiest to do business with” recognition

Fulltime

Microsoft Elevate Worldwide Data Solutions Go to Market Director

We are seeking a forward‑thinking, impact‑driven Microsoft Elevate Worldwide Dat...

Location

United States , Multiple Locations

Salary:

133000.00 - 222700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 5+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 7+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR equivalent experience.
5+ years proven people management and/or leadership experience.
5+ years of experience in a WW GTM or Corporate function for Azure Data Solutions or comparable competitors.
5+ years of experience in creating and driving programs/businesses in the field required.
A proven track record of successfully managing a $500M+ business

Job Responsibility

Champion the adoption of secure AI-powered productivity solutions, including Microsoft 365 Copilot and agent-based workflows, to help nonprofits scale their impact.
Lead the development of offers, programs, and investment strategies tailored to the unique needs of nonprofit organizations, with a focus on AI readiness and digital transformation.
Serve as the principal advocate for AI Workforce in the nonprofit ecosystem, aligning internal stakeholders, partners, and field teams to accelerate adoption and usage.
Drive partner-led growth by enabling a robust ecosystem of solution providers to deliver value through AI agents, Copilot Studio, and integrated Microsoft 365 experiences.
Own and manage key performance indicators that reflect the health, reach, and impact of the Modern Work business across the nonprofit sector.
Develop and lead the business strategy for Microsoft Data Solutions—including modern data platforms, analytics, data governance, and AI‑ready data foundations—across the K–12 and nonprofit sectors.
Track performance and long‑term sustainability of data modernization and AI‑readiness initiatives, ensuring adoption is durable, scalable, and aligned to the needs of mission‑driven organizations.
Hold end‑to‑end accountability for defining scorecard metrics and KPIs that reflect data maturity, platform adoption, solution impact, and organizational outcomes.
Partner across senior leadership using a One Microsoft approach to drive alignment, inform investments, and optimize strategic decision‑making.
Represent the business in Rhythm of Business, monthly, and quarterly reviews—providing insights, risks, and recommendations grounded in product truth, customer data maturity, and real operational challenges.

Fulltime

Customer Experience Manager

The key purpose of the role is to drive improvements in the overall experience o...

Location

United Kingdom , Kingston

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Supply Chain and/or Customer Operations Experience – An experienced SC and/or Customer Experience Manager who can align sales and logistics with supply chain capabilities and with customer needs including managing demand forecasting and improvement of performance metrics like ON TIME IN FULL
Strong analytical Skills – Champions and uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. understands Customers Operations and Supply Chain metrics well and use data to inform and influence internal and external stakeholders
Leadership abilities – is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. He/she has experience in leading high performing teams, demonstrating high EQ, is able to nurture and build talent. Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team
Commercial Business Understanding – understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle
Relationship Building, Partnering, and Influencing – Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Ability to hold positive tension (in other words saying no effectively) when navigating with internal teams to serve our customers better towards a bigger impact
Externally Orientated & Proactive in Identifying Risks / Opportunities – reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead
Lifelong Learner – is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner
Ability to leverage Machine Learning, Copilot, and Generative AI tools, alongside advanced data analytics, Power BI dashboards, and Power Automate workflows to drive insight, efficiency, and decision-making
Process Driven – sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way
Technology Advocate – embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team

Job Responsibility

Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams
Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,)
Drive the agenda to enable Unilever to become the #1 Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey
Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact
Management of the team of Customer Collaboration Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams
Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias
Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department

What we offer

competitive salary
pension scheme
annual bonus
a free gym / discounts to a local gym
a staff shop
shares
opportunity to work directly with our renowned and exciting brands
flexible and agile environment
family-friendly culture

Fulltime

Manufacturing Industry Director

The Industry Market Unit Director for Manufacturing is a senior leadership role ...

Location

United Kingdom , Manchester

Salary:

Not provided

HSO

Expiration Date

Until further notice

Requirements

Significant experience within the Manufacturing sector
Strong understanding of manufacturing trends including supply-chain resilience, smart manufacturing, and sustainability
Strong understanding of enterprise technology landscapes, including cloud, data, and AI
Ability to engage and influence at executive (C-level)
Strong commercial, leadership, and P&L management capability

Job Responsibility

Industry and market leadership, including defining and evolving HSO’s Manufacturing industry proposition and acting as HSO’s senior Manufacturing representative with customers, Microsoft, and industry bodies
Go-to-market and sales enablement through driving manufacturing-specific initiatives, campaigns, account strategies, and supporting bid and sales activity
Solution and capability development across Dynamics 365 Finance and Supply Chain Management, Customer Engagement, Power Platform, Azure data, analytics, AI, and Copilot
Client and delivery oversight, including maintaining long-term executive relationships and ensuring customer satisfaction, retention, and value realisation
Leadership and collaboration across IMU Directors, Solution Line Directors, and Shared Services

What we offer

Paid Holidays
Birthday Day Off
Pension
Healthcare
Dental
Life Insurance x3 basic pay
Tonic Wellbeing Reward Days and Workshops
Perkz retail discounts

Fulltime

Director, Customer Service Operations

As the Director, Customer Experience for our Luxury Brands, you will manage and ...

Location

United States , Deerfield

Salary:

130000.00 - 190000.00 USD / Year

Therma-Tru

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Communications, Supply Chain, or related field OR High School diploma with 15+ years requisite experience
10+ years of leadership in customer service, contact centers, or luxury service environments
Experience leading remote/hybrid teams and large, high-touch operations
Knowledge of B2B customer service, order fulfillment, and supply chain workflows
Proficient with CRM, EDI, and contact center platforms
Strong analytical, communication, and cross-functional collaboration skills
Willingness to travel and work flex hours as needed

Job Responsibility

Manage and guide all aspects of customer and consumer service delivery for our luxury brand portfolio
Manage a dispersed team of 165+ associates, including 4–8 direct reports, with teams located in the U.S. and Mexico
Foster development and succession planning while promoting an inclusive and engaged service culture
Oversee consumer service (product, warranty, and technical support) and customer service (B2B order entry and fulfillment), ensuring quality and consistency across channels
Maintain strong collaboration with supply chain and distribution operations to optimize order fulfillment and reduce service friction
Monitor KPIs, SLAs, and productivity benchmarks to drive continuous improvement in a fast-paced environment
Build and maintain a luxury-first service mindset that reflects brand expectations across high-touch interactions
Implement service improvements using customer feedback, data insights, and operational trends
Leverage technology, AI, CRM, EDI, and contact center tools to transform workflows, improve efficiency, and enhance user experience
Identify and implement scalable, future-ready solutions that align with evolving customer needs and business strategies

What we offer

Annual bonus plan based on company and individual performance, or a role-based sales incentive plan
Robust health plans
Market-leading 401(k) program with a company contribution
Product discounts
Flexible time off benefits (including half-day summer Fridays per policy)
Inclusive fertility / adoption benefits
Employee Resource Groups

Fulltime

Director, Supply Chain Analytics (Data & AI Services)

Lingaro

Location:
Philippines

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

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