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Our client is looking to hire a Risk Operations Director who is a bold, forward-thinking leader to help them shape the future of mortgage risk. As Director, Risk Operations, you’ll report to the VP, Insurance Risk and take the helm of their Regional Risk Managers and Credit Policy function. This is a career-defining opportunity to influence national policy, shape credit risk strategy, and bring change to a collaborative, high-performing team.
Job Responsibility:
Direct oversight of regional risk teams and the credit policy function
Own and evolve the organization’s Residential Mortgage Insurance Underwriting Plan
Analyze housing market and portfolio trends to inform policy changes and business decisions
Partner with modeling teams, technology, and third-party vendors to enhance underwriting and risk tools
Lead business validation and ensure risk alignment on strategic modeling initiatives
Provide risk leadership on key projects and portfolio insurance assessments
Champion a culture of excellence, accountability, and collaboration across teams
Requirements:
10+ years in credit risk management, ideally within mortgage lending or a financial institution
Proven experience with credit policy interpretation, development, and implementation
Strong understanding of mortgage underwriting, regulatory guidelines (e.g., OSFI B-21, PRMHIA), and risk governance
Exceptional analytical skills and comfort with data-driven decision-making
Skilled in leading and motivating cross-functional teams and managing third-party relationships
Familiarity with tools for collateral assessment, modeling, and risk automation is an asset
Experienced in leading national teams and influencing at the executive level
Able to balance strategic oversight with hands-on problem solving
Exceptional communication and stakeholder engagement abilities
Nice to have:
Familiarity with tools for collateral assessment, modeling, and risk automation is an asset
What we offer:
National Scope: Direct impact across Canada, managing regional risk strategy and policy execution
Strategic Influence: Own the credit and collateral policy framework and underwriting direction
Leadership Role: Lead a team of high-performing Risk Managers and the Credit Policy Manager
Innovation-Focused: Shape and optimize risk technology, tools, and automation to drive smarter decisions
Make Change Happen: We’re seeking someone with fresh ideas and the drive to transform
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