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The Wedding & Catering Sales Manager is responsible for contracting and closing wedding sales, local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving wedding and catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience
Job Responsibility:
Manages sales efforts for the hotel including local corporate and social catering
works collaboratively with off-property sales channels to ensure sales efforts are coordinated
responds to incoming catering opportunities for the hotel
identifies, qualifies and solicits new catering business
closes the best opportunities for the hotel
designs, develops and sells creative catered events
maximizes revenue by up-selling packages and creative food and beverage
manages catering sales revenue and operation budgets
provides forecasting reports
executes and supports the operational aspects of business booked
monitors the effective resolution of guest issues resulting from the sales process
ensures successful performance by increasing revenues, controlling expenses and ROI
Requirements:
High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
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