Director of Rooms, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Perth

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a key player in our team, you will report directly to the General Manager and be responsible for overseeing Rooms operations, including Reception, Service Express, Porters and Housekeeping. This role is a unique blend of strategic leadership and hands-on management, where you'll inspire our team, maintain impeccable standards, troubleshoot effectively, and drive success across people, products, and profits.

Job Responsibility:

Set the Vision: Collaborate with the executive leadership team to define the strategic and operational direction for all Rooms operations
Lead and Develop: Provide leadership, coaching, and feedback to Rooms managers
Team Excellence: Ensure the selection, training, development, and evaluation of all team members align with our premium brand standards
Drive Performance: Establish performance metrics, benchmarks, and continuous improvement initiatives
Forge Relationships: Build strong relationships with the leadership team, associates, guests, and external partners
Revenue Enhancement: Collaborate with Sales & Marketing to implement revenue strategies
Resource Management: Oversee labor, operating expenses, contracts, and external suppliers
Initiative and Adaptability: Take ownership of projects and seize opportunities

Requirements:

3+ years of Rooms Division Management experience in a 5-star hotel
focus on service quality, operational excellence, and high-volume occupancy
authentic leadership style
positive attitude
exceptional communication, negotiation, and influencing skills
attention to detail
execution excellence
passion for guest experience
problem-solving skills
tertiary qualifications in hospitality or business management are highly regarded

What we offer:

Flexible working arrangements
Generous parental leave, Birthday leave, and Long service leave portability across all Marriott Brands
Enhanced superannuation
Travel & stay benefits, including eligibility into our Bonvoy loyalty program
Incentive, recognition, and wellbeing programs
Attractive bonus program and competitive remuneration package
Outstanding career growth and learning opportunities
Access to our Employee Assistance Program
Continuous training and unwavering support from our existing team

Additional Information:

Job Posted:
July 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Director of Rooms