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Director of Restaurants position at The Ritz-Carlton Grand Cayman overseeing high-volume restaurant operations and In Room Dining operation. As a department head, oversees and manages the food and beverage management team and employees to successfully execute overall restaurant operations. Focuses on growing revenues and maximizing financial performance while ensuring exceptional customer service and employee satisfaction.
Job Responsibility:
Oversees high-volume restaurant operations and In Room Dining operation
Manages food and beverage management team and employees
Executes overall restaurant operations
Oversees development and implementation of departmental strategies
Ensures implementation of brand service strategy and initiatives
Focuses on growing revenues and maximizing financial performance
Ensures food and beverage operation meets customer expectations
Handles customer complaints
Recruits, trains, manages employees
Ensures employee engagement satisfaction
Manages all restaurant operations and staff on daily basis
Directs food and beverage/culinary management team
Improves guest and employee satisfaction
Maximizes financial performance
Requirements:
Seasoned Food and Beverage Manager
Minimum of 4 years' experience in Management role in a luxury Food & Beverage operation preferred
Degree in hospitality management or equivalent hospitality training
Experience in managing a large and diverse workforce
Understands all facets of luxury Food & Beverage operation
Quality oriented and maintains high standards in service delivery based on AAA and Forbes Travel Guide standards
Leads all areas of Food and Beverage including restaurants, bars, lounges, room service
Open, flexible, reliable, motivating, energetic, focused Team Leader
Organized, structured, and process orientated
Strong financial acumen required
Knowledge of detailing industry standards in cost control and Food & Beverage audit practices
Successful track record in employee development, training, and employee engagement
What we offer:
Chance to be proud of the work you do
Opportunity to join portfolio of brands with Marriott International
Equal opportunity employer
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
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