CrawlJobs Logo

Director of QA Engineering

arrcus.com Logo

Arrcus

Location Icon

Location:
India, Bangalore

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

About Arrcus: Arrcus was founded to enhance business efficiency through superior network connectivity. The Arrcus Connected Edge (ACE) platform offers best-in-class networking with the most flexible consumption model at the lowest total cost of ownership. The company is headquartered in San Jose, California. We offer a variety of roles in software, hardware, and cloud environments. We are looking for people who are self-motivated, creative, and agile. You will work closely with the top-notch talent in Arrcus in redefining networking.

Job Responsibility:

  • Drive and own quality deliverables on customer commitments
  • Develop and execute a comprehensive QA strategy aligned with the company's business goals with strong focus on automation
  • Collaborate with cross-functional teams, including development, product management, and support, to ensure quality across the product lifecycle
  • Drive execution excellence in all Test functions – Automation, Functional, System and Regression Test
  • Establish QA goals, objectives, and key performance indicators (KPIs) and consistency
  • Define and maintain quality assurance standards, guidelines, and procedures
  • Lead and mentor a team of QA managers, automation and solution engineers
  • Provide insights and recommendations for quality improvement
  • Take proactive measures to address customer concerns and improve product quality
  • Manage QA budgets, staffing, and resource allocation
  • Make decisions regarding tooling and technology investments
  • Foster a culture of quality, automation, and innovation within the QA team
  • Continuously evaluate and improve QA processes, methodologies, and tools

Requirements:

  • BS/MS/PhD in Computer Engineering/Computer Science or equivalent degree
  • Ability to write high quality Python code
  • In-depth understanding of software testing methodologies, best practices, and tools for both manual and automated testing, including test planning, test case design, and test execution
  • Familiarity with network testing tools and platforms, such as Wireshark, Ixia, Spirent, or similar, for network traffic analysis, packet capture, and performance testing
  • Industry certifications such as CCNA, CCNP, CCIE, JNCIA/JNCIP/JNCIE, or equivalent, demonstrating a strong foundation in networking technologies, are a plus

Nice to have:

Prior work experience in a startup or venture-backed company is a big plus

What we offer:
  • Generous compensation packages including equity
  • Medical Insurance
  • Parental Leave
  • Sabbatical leave (After 4 years of service)

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Director of QA Engineering

Engineering Director

We are seeking a seasoned Engineering Director who thrives in challenging and fa...
Location
Location
Puerto Rico , Aguadilla
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant work experience as a director or similar position working across multiple stakeholder organizations, with at least 10+ years of people leadership experience specific to SW and Cloud engineering
  • Solid experience leading SW development across storage, networking, on-prem, and SaaS is a must
  • Experience in setting up geographically distributed sites
  • Must have a strong background in software development lifecycle including cloud infrastructure
  • Familiarity with agile methodologies and tools like JIRA
  • Prior experience in cloud product development and deployments
  • end to end ownership and accountability
  • Solid understanding of fundamental AI and machine learning concepts, including supervised and unsupervised learning, deep learning, reinforcement learning, natural language processing, computer vision, and statistical modeling
  • Extensive business acumen, technical knowledge, and industry experience encompassing one or more engineering, technology, and product domains
  • Demonstrated abilities to drive transformation across a business with exceptional skills in the management of change
Job Responsibility
Job Responsibility
  • Oversee the Puerto Rico Site daily operations, strategic planning and cross-functional team leadership for Hybrid Cloud
  • Recruit, mentor, and manage teams of AI/ML engineers, QA Engineers, Design Engineers and innovation specialists to deliver cutting-edge solutions
  • Continuously evaluate new tools, platforms, and frameworks in AI/ML to drive competitive advantage and operational efficiency
  • Ensure alignment with corporate goals while fostering a high-performance culture, operational efficiency, and employee engagement
  • Lead the development and execution of AI/ML strategies that align with business goals and drive innovation across products, services, or operations
  • Create strategic and tactical operations and resource plans, goals, and priorities for assigned organization based on business and technology roadmap and functional objectives
  • Engage with various senior leaders across the organization, program managers, R&D, support, Quality, product managers, technical leaders and executives to communicate program status, escalate issues, and guide and influence strategic decision-making
  • Manage senior relationships and escalated issues with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs
  • ensures that organization is effectively leveraging outsourced resources
  • Identify opportunities for and drive organizational initiatives and programs to support business process improvements and cost reductions
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right
New

Director of Engineering

We are seeking a Director of Engineering to lead our engineering and delivery op...
Location
Location
India , Ahmedabad
Salary
Salary:
Not provided
techholding.co Logo
Tech Holding
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in technology delivery, with 3+ years in a senior leadership or engineering management role
  • Strong understanding of the Software Development Life Cycle (SDLC)
  • Strong interviewing and candidate evaluation skills
  • Hands-on strong technical experience with TypeScript, JavaScript and AWS
  • Strong understanding of the AWS Partner Network
  • Role requires balanced focus - 50% People Management and 50% Technical Leadership
  • Proven success managing distributed or global teams, ideally in a consulting or services model
  • Expertise in agile delivery, project tracking, and governance frameworks
  • Strong understanding of software development, cloud, or data engineering environments (preferred)
  • Exceptional leadership, organizational, and communication skills
Job Responsibility
Job Responsibility
  • Delivery Leadership – Own the end-to-end delivery of multiple client projects, ensuring timelines, quality, and scope alignment
  • Client & Stakeholder Communication – Act as the point of coordination between the India team and US-based clients, account managers, and executive stakeholders
  • Team Management – Mentor and manage engineering, QA, project management, and DevOps teams
  • foster a high-performance culture
  • Project Governance – Oversee sprint planning, scrum ceremonies, and delivery reporting
  • maintain project documentation
  • Resource Planning – Manage team capacity, project staffing, and skills alignment across multiple engagements
  • Operational Excellence – Define and implement delivery best practices, KPIs, and continuous improvement strategies
  • Talent Development – Lead recruitment, onboarding, and upskilling efforts to scale the delivery organization
  • Cross-Time-Zone Collaboration: Ensure consistent overlap and effective communication with US teams and clients. Requires availability during evening hours (approximately 2–3 hours from home, until around 11:30 PM IST) based on project needs
What we offer
What we offer
  • A culture that values flexibility, work-life balance, and employee well-being - including Work From Home Fridays
  • Competitive compensation packages and comprehensive health benefits
  • Work with a collaborative, global team of engineers who thrive on solving complex challenges
  • Exposure to multi-cloud environments (AWS, GCP, Azure) and modern DevOps tooling at scale
  • Professional growth through continuous learning, mentorship, and access to new technologies
  • Leadership that recognizes contributions and supports career advancement
  • The chance to shape DevOps best practices and directly influence company-wide engineering culture
  • A people-first environment where your ideas matter and innovation is encouraged
  • Fulltime
Read More
Arrow Right
New

Senior Director, Quality Engineering

The Senior Director of Quality Engineering is a transformational leadership role...
Location
Location
United States
Salary
Salary:
116100.00 - 191500.00 USD / Year
onecallcm.com Logo
One Call
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of progressive experience in software quality engineering, with at least 5+ years in leadership roles
  • Proven track record of transforming QA organizations into modern, automated QE functions
  • Deep expertise in test automation, CI/CD, DevSecOps, and agile delivery practices
  • Experience implementing AI-powered testing tools and frameworks (e.g., model-based testing, intelligent test generation, predictive analytics)
  • Hands-on experience with enterprise-scale applications and distributed systems
  • Strong understanding of hybrid cloud environments, microservices architecture, and containerized deployments
  • Experience managing global teams and vendor partnerships
  • Exceptional communication, executive presence, and stakeholder engagement skills
  • Expertise in test automation tools (e.g., Selenium, Playwright, Cypress), performance testing (e.g., JMeter, Gatling), and API testing (e.g., Postman, RestAssured)
  • Familiarity with AI/ML-based testing platforms and observability tools
Job Responsibility
Job Responsibility
  • Define and execute the quality engineering strategy aligned with One Call’s digital transformation and platform modernization goals
  • Lead the transition from manual QA to automated QE, embedding quality early in the PDLC and driving a shift-left culture
  • Champion the use of AI-driven testing tools and frameworks to improve coverage, accelerate feedback loops, and reduce regression risk
  • Partner with Engineering, Product, and Delivery leaders to ensure quality is a shared responsibility across teams
  • Build and scale automation frameworks for functional, performance, security, integration and production validation testing across web, application and API layers
  • Drive adoption of CI/CD-integrated testing pipelines to enable frequent, reliable releases
  • Establish and enforce quality gates, test data management practices, and defect triage processes
  • Define and track KPIs for test coverage, defect leakage, automation rates, release frequency, and cycle time
  • Drive measurable improvements in product quality, release confidence, and customer satisfaction
  • Provide transparency into quality metrics and trends across teams and applications
What we offer
What we offer
  • Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
  • Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
  • 401(k) matching program
  • and company-paid life insurance and short and long-term disability coverage
  • Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships
  • Fulltime
Read More
Arrow Right
New

Director of Engineering Operations

At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP e...
Location
Location
United States , Boston
Salary
Salary:
200000.00 - 245000.00 USD / Year
whoop.com Logo
Whoop
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in software operations, technical program management, or engineering leadership within high-growth technology organizations
  • Proven success scaling engineering teams
  • Deep understanding of software development lifecycles (SDLC), Agile/DevOps practices, and incident management frameworks
  • Demonstrated experience defining and operationalizing engineering metrics (e.g., DORA, cycle time, developer experience)
  • Strong analytical and data-driven mindset, with the ability to build dashboards, measure outcomes, and inform decisions through data
  • Exceptional communication and collaboration skills, with experience influencing across all levels of an organization
  • Hands-on operator who thrives in ambiguity and can build systems from the ground up before scaling them
  • Experience managing budgets, vendor relationships, and cross-functional programs
  • Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Job Responsibility
Job Responsibility
  • Engineering Metrics & Continuous Improvement - Define, implement, and manage engineering performance metrics (e.g., DORA, delivery throughput, cycle time). Translate insights into action through reviews, tracking, and reporting to leadership. Partner with Platform and QA teams to ensure data pipelines and dashboards are accurate and actionable
  • Hiring, Onboarding & Growth Enablement - Collaborate with Recruiting and leadership to improve hiring velocity and maintain quality. Build and continuously refine the engineering onboarding experience to reduce ramp-up time and increase new hire satisfaction. Design systems that help new engineers quickly understand WHOOP’s tools, systems, and culture
  • Incident Management & Reliability - Oversee the incident lifecycle — ensuring consistent classification, escalation, postmortems, and follow-through. Build accountability for reducing repeat incidents and improving reliability metrics. Collaborate with Platform and SRE teams on root-cause visibility and operational readiness
  • Operational Excellence & Cadence - Own and facilitate the operational rhythm of the software organization, including leadership syncs, Engineering Manager forums, quarterly reviews, and Software All-Hands. Establish feedback systems that promote alignment, accountability, and clear communication across teams. Identify organizational bottlenecks and develop scalable, data-driven solutions to improve flow and focus
  • Governance, Compliance & Communication - Serve as a bridge between Software and GRC, Legal, and Finance to ensure operational alignment on compliance, documentation, and governance. Own the Builder (Engineering) Blog and internal communications, maintaining transparency through dashboards, documentation, and reports
  • Financial & Vendor Management - Manage budgets for developer tooling, DX platforms, and operational vendors. Partner with Finance and Legal on procurement, ROI analysis, and vendor strategy. Ensure investments deliver measurable improvements in productivity and quality
What we offer
What we offer
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right

Product Manager – AI Transformation

As AI Product Manager, you will be a key member of the AI leadership team, worki...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
bettercollective.com Logo
Better Collective
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a technology / software environment
  • preferably with experience delivering digital products in an agile environment
  • Demonstrable experience working with agile teams: writing epics, managing backlogs, writing user stories, working in Jira (or similar) and using story points for prioritisation
  • Experience coordinating sprints, managing resources, dependencies, multi-disciplinary teams (engineering + data + design + operations)
  • Strong ability to gather and translate business requirements into technical scope, epics and stories
  • Experience of experimentation / A/B testing, analysing results and iterating based on data
  • Good understanding of AI, machine learning concepts and what is feasible in that domain—able to identify where AI can deliver efficiencies and revenue growth
  • Strong strategic mindset, able to translate vision into roadmap and feature-level deliverables
  • Excellent communication skills: able to engage technical and non-technical stakeholders, influence decisions, clarify trade-offs
  • Strong analytical skills and comfort working with data to drive decisions
Job Responsibility
Job Responsibility
  • Lead and execute the Publishing AI vision: define, manage and deliver AI-enabled publishing product features that align with the organisation’s strategic goals
  • Work with the Director of AI Transformation and senior leadership to translate the strategy into product roadmaps, epics, MVP launches and feature releases
  • Gather requirements from stakeholders (editorial and publishing teams) and convert them into epics, user stories and detailed requirements in Jira
  • Work with the AI transformation team and Delivery to prioritise requirements (using story points, business value, cost/effort) and maintain the backlog in Jira
  • Working with the Delivery lead to coordinate sprints and allocate resources, manage dependencies, risks, and cross-functional teams (engineering, QA, data, design)
  • Working with Delivery, write and maintain product epics, features, user stories and acceptance criteria
  • create Jira tickets for development tasks and track progress
  • Drive experimentation: design and manage A/B tests, define success metrics, analyse results, iterate the product
  • Manage full product lifecycle: planning, development, release, maintenance and continuous improvement of AI products
  • For current AI product portfolio: work with the Delivery lead to maintain and enhance existing AI products, prioritise enhancements, ensure service stability, realise cost savings and revenue outcomes
What we offer
What we offer
  • The opportunity to shape the AI transformation roadmap of a fast-moving organisation
  • A workplace where talent thrives and collaboration flourishes
  • A learning environment where your growth is a priority
  • Work alongside a dream team of talented individuals
  • Ample opportunities to learn on the job from talented colleagues
  • An inclusive and safe space for all employees
  • A culture built on support and camaraderie
  • Caring colleagues who unite over shared passions and ambitions
  • A supportive environment where everyone can succeed together
  • Work that is both enjoyable and rewarding
Read More
Arrow Right
New

Director, Digital Product

As the Director of Digital Product, you will play a pivotal role in driving our ...
Location
Location
United States , Los Angeles
Salary
Salary:
160000.00 - 185000.00 USD / Year
iliabeauty.com Logo
ILIA Beauty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of proven experience as a Shopify Product owner or similar role in e-commerce, with expertise in headless architecture, international e-commerce operations, and conversion rate optimization with at least 2-3 years of site P&L ownership experience preferred
  • At least 2-3 years of people management experience managing roles such as developers, designers & customer experience
  • Experience in implementation and optimization of subscription management using Recharge and loyalty program management
  • Ability to scope projects with level of effort and business impact
  • Proficiency in web analytics integration and implementation, particularly with GA4.
  • In-depth understanding of headless commerce principles and the Shopify platform, including Shopify Plus.
  • Strong experience in the Shopify App Ecosystem for Digitally Native Brands for out-of-the-box solutions for common ecommerce problems
  • Proficiency in data analysis and the ability to use data to drive decision-making.
  • Experience with SEO and digital marketing strategies within a headless and international context.
  • Excellent project management and communication skills.
Job Responsibility
Job Responsibility
  • DTC E-commerce Strategy & Channel Ownership: Develop and execute a comprehensive e-commerce roadmap aligned with the company's business objectives, subscription models, loyalty programs, web analytics, and feature buildouts including full P&L ownership
  • DTC Sales & Budget Ownership: Own the full direct-to-consumer P&L, ensuring revenue, OPEX, and EBITDA targets are set and hit.
  • Sales Forecasting: Forecast the DTC channel by market and by product, partnering with Director of Global Advertising, demand planning, and operations teams to validate assumptions and achieve EBITDA targets
  • Conversion Rate Optimization: Build and manage a prioritized testing roadmap, design and run tests on a clearly-defined testing cycle, and implement winning tests.
  • Website Merchandising: Own website merchandising strategy that marries optimal user flow with product revenue targets, continually optimizing the merchandising strategy to maximize user value.
  • Seamless User Experience Management: Execute and contribute to defining the vision for a seamless user experience that drives conversion and brand love.
  • Performance Monitoring: Monitor key performance metrics (CR%, AOV, website revenue, revenue per user, time on site, site speed) for each international store, analyze data, and generate reports to track the success of e-commerce initiatives in a headless architecture across multiple markets.
  • Project Management: Collecting business requirements from cross-functional stakeholders and translating into fully built out briefs for development
  • International Capabilities: Manage and coordinate the setup and operation of multiple Shopify stores tailored to different countries, ensuring localized content, currencies, and payment options.
  • Ecommerce Tech Ownership: Leverage your expertise in ecommerce tech and data instrumentation to drive the development and implementation of new features for enhanced flexibility and performance.
What we offer
What we offer
  • Bonus Opportunity
  • Health Benefits - 100% employer-paid medical, dental & vision coverage
  • Flex Time Off - No cap on personal time off and paid company holidays
  • Seasonal Flex Days - Flexible scheduling to enjoy extra time under the sun during the Spring & Summer season
  • Parental Leave - Up to 18 weeks paid parental leave
  • 401(k) - Save for your future with a 401(k) with a company match
  • Flexibility & Wellness Stipends - Monthly stipends to support remote work & self-care
  • Hybrid Work Model - Find your flow, working from home or from one of our offices
  • ILIA Products - Quarterly stipend to replenish your favorite products and try new ones
  • Fulltime
Read More
Arrow Right
New

Customer Success Manager, AI-First

As the AI First Customer Success Manager at Puffy, you will architect a scalable...
Location
Location
United States , North Hollywood, LA
Salary
Salary:
110000.00 USD / Year
puffy.com Logo
Puffy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in a customer success or operations management role, with a proven track record in a high-performance e-commerce environment
  • A deep, systems-thinking mindset
  • you are obsessed with process mapping, workflow optimization, and building scalable, automated solutions
  • Demonstrated ability to lead and develop a team, with specific experience in training agents on new technologies and processes
  • Highly analytical and data-fluent
  • you are comfortable building dashboards, interpreting complex data sets, and using your findings to drive strategic decisions
  • Expert-level knowledge of Zendesk administration (macros, triggers, workflows), hands-on experience training and tuning a chatbot (like Alhena AI), and proficiency with data visualization tools (e.g., Looker, Tableau)
Job Responsibility
Job Responsibility
  • Own and manage the entire Customer Service tech stack (Zendesk, Alhena AI, etc.), ensuring maximum uptime, efficiency, and ROI
  • Continuously research, pilot, and integrate new AI technologies (including voice, sentiment analysis, and predictive support tools) to keep Puffy at the forefront of the luxury e-commerce experience
  • Design, build, and optimize automated workflows to systematically resolve Tier-1 customer inquiries, with a relentless focus on increasing our AI containment rate
  • Engineer a flawless handoff process between AI and human agents, ensuring escalations are seamless, data-rich, and efficient
  • Develop and own the master dashboard for all CS operations, tracking key system metrics (AI response time, ticket volume, queue performance) and team KPIs
  • Establish a data-driven QA framework to monitor the performance of both AI and human interactions, identifying trends and opportunities for systemic improvement
  • Deliver concise, weekly KPI reports to the Director of CS, translating complex operational data into clear business insights and strategic recommendations
  • Manage and resolve all high-level customer escalations, using each case as an opportunity to identify and fix root-cause process or system failures
  • Develop and lead a world-class training program focused on making our support agents "AI-first," enabling them to masterfully use new tools and workflows to drive sales and resolve complex issues
  • Manage the day-to-day needs of the support team (8-9 agents), including conducting 1:1s, handling performance management, and overseeing career development in partnership with the Director of CS
What we offer
What we offer
  • Continuous learning
  • 10% monthly bonus
  • Premium insurance
  • Achievement recognition
  • Free snacks and lunches
  • Generous annual leave
  • AI tools and tech stack
  • 18+ nationalities
  • Social events & activities
  • Learning and development support (we pay for courses you need to upskill)
  • Fulltime
Read More
Arrow Right

Audit Director – U.S. Regulatory Reporting Transaction Testing

The Audit Director is a senior level management position responsible for contrib...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA/BS or equivalent
  • Related certifications (CPA, ACA, CFA, CIA, CISA or similar) are a plus
  • Statistical, Computer Science or Computer Engineering qualifications will be an advantage
  • 15+ years of experience in a related role
  • Understanding of industry best practices and regulatory expectations for Data management (e.g. BCBS 239)
  • Knowledge of data quality software including Big Data (e.g. Paxata, Hadoop) will be an advantage
  • Detailed knowledge of substantive testing methodologies designed to assess the material accuracy of key reports, including data tracing and transaction vouching
  • Demonstrated experience in managing teams and managing integrated internal audit and assurance delivery within a matrix reporting environment
Job Responsibility
Job Responsibility
  • Development and completion (and ongoing update) of an effective audit strategy and plan (including budgets) that provides thorough, risk based substantive coverage of the data utilized in certain U.S. Regulatory Reports
  • Working closely with Product and Function Chief Auditors to ensure delivery of a plan of work that provides assurance for the accuracy of these reports
  • Interacting with U.S. regulators to provide updates and briefings on audit perspectives of the quality of the data utilized in report production
  • Contributes to strategic direction of Citi’s Internal Audit (IA) function in the establishment of reporting methodologies, organizational design and effective positioning of the function to ensure provision of independent assurance
  • Uses excellent communication, leadership and strong management skills to influence a wide range of internal audiences including respective product or, function, executive management partners and external audiences including regulators and external auditors
  • Responsible for the delivery of a high quality, value-added regulatory-required audits on time and to specification
  • Ensures the delivery of an audit reports that is complete, insightful, timely, error free and concise
  • Ensures timely delivery of high-quality comprehensive regulatory and internal audit issue validation, and, where determined appropriate, issue validation on other remediation actions, including issues arising from the external auditors, consultants and other parties
  • Contributes towards the delivery of high impact reports of IA's contributions to executive management, regulators, and Citigroup and Citibank boards' sub-committees, developing trend analyses and thematic reporting
  • Manages multiple teams of professionals
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.