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Director of Knowledge Management & Content

https://www.lhh.com/ Logo

LHH

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Location:
United Kingdom, London

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The HR & Talent Advisory Practice at LHH is a newly launched strategic consulting arm focused on Leadership, Culture, Organizational Design, and Change Management. The director will curate intellectual capital, lead knowledge-sharing communities, and connect internal expertise to external networks while leveraging emerging technologies to innovate HR and Talent Advisory practices.

Job Responsibility:

  • Build and maintain a central knowledge library of reports, case studies, frameworks, and tools
  • Create processes for capturing lessons learned from client projects
  • Ensure consultants can easily access and repurpose high-value insights for proposals and delivery
  • Identify opportunities to apply AI and knowledge automation tools
  • Drive the adoption of AI-assisted search and recommendation systems
  • Act as a connector between internal experts, practice areas, and external networks
  • Facilitate communities of practice across LHH geographies
  • Work closely with Practice Leads, Marketing, and Sales to align content and partnerships
  • Facilitate knowledge sharing across regions and practices
  • Establish, organize, and lead the Client Advisory Board schedule
  • Curate client success stories and business outcomes
  • Work closely with product marketing to translate technical expertise into accessible knowledge products
  • Partner with Research Directors and Practice Leads to package IP in usable formats
  • Support consultants with pitch materials, evidence packs, and client-facing knowledge assets
  • Encourage cross-practice knowledge sharing and collaboration

Requirements:

  • Minimum 7–10 years of experience in strategic partnerships, content marketing, or solution leadership
  • Proven success in managing internal and external relationships and producing high-impact content in a B2B professional services or consulting environment
  • Experience working with senior stakeholders and cross-functional teams
  • Experience introducing technology-driven enablement strategies, such as knowledge automation, generative AI, or analytics platforms
  • Strong relationship-building skills
  • Ability to host and lead both client and colleague forums which capture interest and engagement
  • Ability to foster multiple internal relationships and break down silos within the organization
  • Excellent writing, editing, and storytelling capabilities
  • Project management skills and ability to manage multiple initiatives simultaneously
  • Familiarity with digital marketing tools, content platforms, and analytics
  • Curiosity and openness to emerging technologies, with the ability to translate technical concepts into practical business value
  • Bachelor’s or Master’s degree in communications, HR, Marketing, Business, or related field

Nice to have:

  • Certifications in content strategy, partnership management, or similar
  • Additional languages
What we offer:
  • Flexible working model
  • Private medical insurance (PMI)
  • Group personal pension plan
  • Career support for family and friends
  • 25 working days paid holiday with the opportunity to buy extra days off each year

Additional Information:

Job Posted:
October 17, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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