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Director of Knowledge Management & Content

https://www.lhh.com/ Logo

LHH

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Location:
United States, New York

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Category:
Consulting

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Contract Type:
Employment contract

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Salary:

150000.00 USD / Year

Job Description:

The HR & Talent Advisory Practice at LHH is a newly launched strategic consulting arm focused on Leadership, Culture, Organizational Design, and Change Management. The Director of Knowledge Management & Content is accountable for curating intellectual capital, leading knowledge-sharing communities, and acting as a bridge between internal expertise and external networks, leveraging emerging technologies to enhance content creation and collaboration. This role emphasizes amplifying the Advisory's impact internally and externally.

Job Responsibility:

  • Build and maintain a central knowledge library of reports, case studies, frameworks, and tools
  • Create processes for capturing lessons learned from client projects (including case studies) and feed them back into reusable IP
  • Ensure consultants can easily access and repurpose high-value insights for proposals and delivery
  • Identify opportunities to apply AI and knowledge automation tools to capture, categorize, and distribute insights more effectively
  • Act as a connector between internal experts, practice areas, and external networks
  • Facilitate communities of practice across LHH geographies around core themes
  • Work closely with Practice Leads, Marketing, and Sales to align content and external partnerships with business development goals
  • Facilitate knowledge sharing across regions and practices to ensure global consistency and local relevance
  • Establish, organize and lead the Client Advisory Board schedule
  • Engage with industry associations, universities, and client forums to exchange knowledge and position the firm within key ecosystems
  • Curate the most relevant client success stories and business outcomes for internal and external use
  • Partner with Research Directors and Practice Leads to package IP into usable formats
  • Support consultants with pitch materials, evidence packs, and client-facing knowledge assets

Requirements:

  • Minimum 7+ years of experience in strategic partnerships, content marketing, or solution leadership
  • Proven success in managing internal and external relationships and producing high-impact content in a B2B professional services or consulting environment
  • Experience working with senior stakeholders and cross-functional teams
  • Experience introducing technology-driven enablement strategies, such as knowledge automation, generative AI, or analytics platforms, within a consulting or professional services environment is highly desirable
  • Strong relationship-building skills
  • Ability to host and lead both client and colleague forums which captures interest and engagement
  • Ability to foster multiple internal relationships and break down silos within the organization
  • Excellent writing, editing, and storytelling capabilities
  • Project management skills and ability to manage multiple initiatives simultaneously
  • Familiarity with digital marketing tools, content platforms, and analytics
  • Curiosity and openness to emerging technologies, with the ability to translate technical concepts into practical business value
  • Bachelor’s or master’s degree in communications, HR, Marketing, Business, or related field
  • Certifications in content strategy, partnership management, or similar are a plus

Nice to have:

  • Certifications in content strategy, partnership management, or similar
  • Additional languages
What we offer:
  • Compensation: $117,000 - $150,000 plus bonus
  • Medical, dental, vision, term life and AD&D insurance
  • Short-term and long-term disability
  • Additional voluntary benefits
  • Commuter benefits
  • Wellness plans
  • 401k plan or a non-qualified deferred compensation plan
  • Available paid leave includes personal time off, paid holidays, and up to 6 weeks of paid parental leave

Additional Information:

Job Posted:
October 17, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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