Director Of Housekeeping, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Savannah

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The overall objective and purpose of the Executive Housekeeper are to direct the daily operations of Housekeeping and Laundry to ensure clean, orderly, and attractive conditions of the hotel. The incumbent is responsible for completing inspections and holds Grand Performers accountable for high cleanliness standards, ensuring guest and employee satisfaction while maintaining the operating budget. They are to provide inspiring and strategic leadership while directing the activities of the Housekeeping Department in alignment with the company's mission, values, and goals.

Job Responsibility:

Oversee the operations of the Housekeeping department, ensuring the implementation and execution of KQA and BSA standards
Provide hands-on training and continuous coaching to subordinates, supervising and directing the execution of service-related tasks to ensure the efficient and professional operation of the Housekeeping department
Plans work schedules to ensure adequate service
Inspects and evaluates the physical condition of all areas of the hotel
Submits to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space
Periodically inventories supplies and equipment
Investigates new and improved cleaning instruments and methods
Supports and supervises an effective inspection program for all guestrooms and public space
Responsible for the department budget and expense control
Conduct monthly meetings with subordinates to proactively solve problems, respond to questions and create a positive productive work environment
Train, mentor, and develop Grand Performers to the standards of a world-class property and intuitive service experience
Assist in developing leaders and bench strength through the implementation of the Job Coach program
Have a thorough knowledge of the product, including room types, amenities, services, and brand standards

Requirements:

Bachelor’s degree in Business or related training equivalent – required
3+ years of relevant work experience in similar scope and title – required
Experience within luxury brand/markets – required
Advanced level of written, verbal, and interpersonal communication skills
Ability to implement and uphold service standards
Ability to prioritize and organize work assignments
Ability to work well in stressful, high-pressure situations
Comprehensive knowledge of a safe work environment

What we offer:

Marriott Employee Discounts Worldwide
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program

Additional Information:

Job Posted:
July 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Director Of Housekeeping