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Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
Job Responsibility:
Manage housekeeping functions and staff
Ensure property guest rooms, public space and employee areas are clean and well maintained
Direct and work with team to execute all housekeeping operations
Improve guest and employee satisfaction
Maximize financial performance of department
Maintain strong working relationship with Front Office
Prepare work assignments
Inventory stock to ensure adequate supplies
Supervise budgeting and ordering of guestroom and cleaning supplies
Manage departmental costs
Respond to guest problems and complaints
Conduct human resources activities
Requirements:
High school diploma or GED
2 years experience in housekeeping or related professional area
OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
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