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Director, FP&A

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PointClickCare

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Location:
Canada , Greater Toronto Area

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Category:

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Contract Type:
Not provided

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Salary:

162000.00 - 180000.00 CAD / Year

Job Description:

The Director of FP&A is a strategic and operationally minded individual leading our planning, forecasting, and performance management processes. This role will partner closely with Vice President of FP&A and cross-functional leaders to drive financial rigor, optimize resource allocation, and support data-driven decision-making. In a SaaS environment, this leader will be required to have a good understanding of ARR/MRR reporting, customer economics, unit economics, and insights that inform growth, retention, and profitability.

Job Responsibility:

  • Lead the company’s annual operating plan, long-range plan, quarterly forecasts, and rolling outlooks
  • Build and maintain integrated SaaS financial models, including ARR/MRR waterfalls, retention/expansion forecasts, sales capacity planning, headcount planning, and scenario modeling
  • Own company topline and expense forecasting, ensuring accuracy, timeliness, and alignment with strategic goals
  • Develop robust financial models and scenario analysis to evaluate business decisions and strategic initiatives
  • Establish and maintain planning calendars, templates, and processes
  • Own and deliver monthly and quarterly forecasts, including variance analysis versus budget and prior periods
  • Prepare and present executive-level reporting packages that translate financial results into actionable insights including highlighting SAAS metrics including ARR, MRR, CAC, LTV, Rule of X, payback period, and gross/net retention, etc….
  • Analyze performance drivers across the customer funnel and identify leading indicators of growth or risk
  • Identify emerging trends and risks, proactively recommending mitigation actions
  • Serve as a strategic thought partner to the VP of FP&A and other members of business leadership team
  • Partner with GTM, Product, Engineering, and Operations leaders to develop budgets, evaluate investments, and measure ROI
  • Provide insights on customer acquisition, churn drivers, product performance, and operational efficiency
  • Serve as a trusted advisor to functional and operational leaders, supporting strategic planning and performance management
  • Provide financial guidance for investment proposals, new initiatives, pricing decisions, and cost optimization
  • Support business leadership with investment cases, headcount planning, and roadmap prioritization
  • Support leadership in understanding financial drivers, KPIs, and performance metrics
  • Oversee monthly and quarterly management reporting, financial dashboards, KPIs, variance analysis, and commentary
  • Develop executive-level presentations for the board, investors, and leadership
  • Ensure consistency and accuracy in SaaS metrics (ARR, NRR, CAC, LTV, payback, gross margin, cohort analysis, etc.)
  • Implement best practices to improve FP&A processes, tools, and data integrity
  • Partner with Accounting and other teams to streamline month-end close and reporting workflows
  • Leverage financial systems to enhance forecasting accuracy and efficiency
  • Evaluate strategic initiatives such as new product launches, pricing changes, M&A, partnerships, and international expansion
  • Construct business cases with clear assumptions, risks, sensitivities, and expected outcomes
  • Establish frameworks for prioritization across investments, resourcing, and capital allocation
  • Build and scale FP&A processes, tools, and systems to support a growing SaaS business
  • Drive automation and continuous improvement across reporting, planning, and analysis workflows
  • Lead and mentor a high-performing FP&A team
  • recruit and develop top finance talent

Requirements:

  • 8-10+ years of progressive experience in FP&A, corporate finance, or strategic finance
  • SaaS or subscription business experience required
  • Investment banking or equivalent experience preferred
  • Healthcare experience is a plus
  • Bachelor's degree in Business, Finance, Accounting, or related
  • MBA or a financial designation is a plus
  • Deep understanding of SaaS metrics, unit economics, GTM motions, and revenue forecasting
  • A growth mindset, a builder’s mentality, and a proven track record for execution
  • A willingness to understand and work a process from end to end
  • Expert modeling and analysis skills in Excel/Sheets
  • familiarity with FP&A tools such as Adaptive Insights, Anaplan, or Mosaic is a plus
  • Excellent communication skills with the ability to translate complex data into clear recommendations for executives
  • Proven success leading diverse teams through multiple Change Management initiatives
  • Advanced understanding of different financial and management reporting principles and frameworks, and deep knowledge of financial accounting practices pertaining to data flows for FP&A system outputs
  • Ability to thrive and navigate effectively through change and ambiguity in a fast-moving, complex business environment
  • Advanced MS Excel skills, with experience working with PivotTables and Power BI
  • Highly outcome-focused, with the proven ability to work with challenging deadlines and deliver on commitments
  • Experience with various tools manipulating and modelling large quantities of data to derive actionable insights actionable business insights

Nice to have:

  • Investment banking or equivalent experience
  • Healthcare experience
  • MBA or a financial designation
  • familiarity with FP&A tools such as Adaptive Insights, Anaplan, or Mosaic
What we offer:
  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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