Director, Data Analytics & Customer Insights Job at AMTRAK (Washington, DC)

Director, Data Engineering & Analytics

We are seeking a proven Data and Analytics leader to run our data team. This rol...

Location

United States , Washington, DC

Salary:

165000.00 - 295625.00 USD / Year

Arcadia

Expiration Date

Until further notice

Requirements

Expert Data & Analytics leader with demonstrated experience processing and analyzing large-scale datasets (billions of records)
Deep expertise with Snowflake as a data platform, including performance optimization, cost management, and architecting for scale
Hands-on experience with modern data stack: dbt for transformation, Hex for analytics, and Fivetran/Airbyte for data ingestion
Have built and led Data & Analytics teams at high-growth SaaS companies, specifically those dealing with high-volume data processing
Experience with utility data, billing systems, or similar high-volume transactional data is highly valued
12+ years in the workforce with significant experience in data-intensive environments
Top-notch technical skills covering both data and quantitative techniques: data facility, descriptive analytics, and predictive modeling
SQL and Python are a must, with demonstrated ability to write optimized queries for large-scale data processing
Experience with data governance, security, and compliance in handling sensitive customer data

Job Responsibility

Build, lead, and scale a successful data organization
Oversee the processing and analysis of several million utility bills per month, ensuring data pipeline reliability, accuracy, and scalability
Ensure data quality and that we are building our products to give our customers the insight they need
Build a multi-year strategy around data infrastructure, enterprise data modeling, and processing capabilities
Build a framework for data investments that ensures we are appropriately balancing R&D with products that deliver strong return on investment
Lead the optimization and evolution of our Snowflake-based data architecture to handle exponential data growth
Own the enterprise unified data model and architecture that will power all of Arcadia’s applications and use cases

What we offer

competitive benefits and equity component to the package

Fulltime

Director, Media Analytics & Customer Success

In this role, you will lead strategic initiatives that drive client success by c...

Location

United States , Pearl River

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 7 years of experience in marketing analytics, with expertise in digital media, television, and online video
Proven ability to provide strategic guidance to clients through measurement and testing tactics
Strong background in data visualization and reporting, with proficiency in tools such as Tableau and Excel
Exceptional communication skills, capable of translating technical data into clear insights for non-technical audiences
Experience in agency settings is preferred, though candidates with client or consultancy backgrounds will also be considered
Resourceful and adaptable, with the ability to uncover insights even when data availability is limited
Educational background in a statistical or analytical field is preferred
a graduate degree is highly advantageous
Demonstrated leadership skills, including experience managing and mentoring teams

Job Responsibility

Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns
Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders
Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement
Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights
Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies
Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results
Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs
Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives
Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Global Customer Analytics Director

In this vital role the Global Customer Analytics Director will be responsible fo...

Location

United States , Thousand Oaks

Salary:

216979.00 - 253281.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 4 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Master’s degree and 8 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Bachelor’s degree and 10 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
At least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Job Responsibility

Lead teams integrating insights from a variety of sources (e.g., market research, competitive intelligence, secondary data, advisory boards) to address business needs
Lead ad hoc strategic secondary analytics to inform strategic decisions
Clearly communicate insights and recommendations to a variety of audiences, including senior leadership, and becoming a “devil’s advocate” when needed
Partner with commercial leadership and cross-functional partners to define and prioritize objectives, budget and work plans to meet evolving business needs
Identify, evaluate, and manage relationships with best-in-class vendors and look for opportunities to innovate and advance capabilities
Manage and develop direct reports, while individually leading select projects when needed
Ensure that both routine and ad-hoc projects are in compliance with all Amgen SOPs and meet service-level expectations for quality, timeliness, and budget

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

Director, Digital Analytics Strategy

We are looking for a passionate, motivated, high-performing team member to join ...

Location

United States

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

7+ years of hands-on experience in analytics strategy and execution
3+ years’ experience working at a digital agency or ad agency
A passion for using data to tell stories, understanding customer behavior, surfacing insights, and inform decisions
Expert-level knowledge of digital analytics solutions and experience developing analytics measurement strategies
Ability to communicate with technical resources
Expert knowledge of digital analytics solutions including Google Analytics, Adobe Analytics, Amplitude and/or similar digital analytics platforms
Experience with CDPs, such as Tealium, Segment, mParticle, Amperity, Adobe Experience Platform, Treasure Data
Customer use case knowledge to proactively identify growth opportunities
A solid understanding of marketing technologies
In-depth web analytics strategy and web analytics solution design experience (NOT just analytics “implementation” experience, but analytics “strategy” experience) with a proven track record of meeting and exceeding clients’ expectations

Job Responsibility

Lead stakeholder discussions and help clients to translate business objectives into website KPIs and goals
Produce analytics measurement plans for all types of digital properties – from single-page applications, large multi-site platforms, to gaming and connected devices
Lead technology & strategy solution engagements across multi-functional workstreams
customer data platform (CDP), data onboarding and activation, and analytics
Work with our Solutions Architecture and Consulting team to advise on data and analytics technology topics
Provide expert consulting services and thought leadership to clients and potential clients
Collaborate with internal teams and vendor partners to develop solutions to meet client’s unique requirements, which include combinations of data, technology, partners, integrations and analytics
Serve as client’s digital marketing ecosystem subject matter expert
Manage and own multiple client relationships, serving as the subject matter expert for analytics
Collaborate and guide cross functional teams through integration projects with competing priorities, several stakeholders, and tight timelines

Director, Product Intelligence & Insights

PagerDuty is seeking a Director of Product Intelligence & Insights to build and ...

Location

Canada

Salary:

156000.00 - 237000.00 CAD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

10+ years of experience in product analytics, growth strategy, or product insights roles in B2B SaaS
Proven track record of building and leading high-impact product analytics or product intelligence teams
Deep product intuition with a strong understanding of user behavior, growth funnels, and feature adoption patterns
Skilled in applying product analytics to drive decisions across self-service, PLG, enterprise, and monetization use cases
Experience owning or contributing to external-facing customer reporting, dashboards, or value articulation tools
Proficient in modern product analytics tools (e.g., Periscope, Snowflake, Tableau)
Exceptional communication and storytelling skills
Experience partnering with senior product, design, and engineering stakeholders to shape strategy and execution

Job Responsibility

Build and lead the Product Intelligence & Insights function at PagerDuty
Define core metrics, instrumentation standards, and analytic frameworks
Lead Product Management for the external-facing customer analytics experience
Partner with Product, Design, and Engineering to ensure product telemetry is accurate
Uncover friction points, engagement gaps, and expansion opportunities
Drive strategy on how we evaluate success of feature adoption, trial conversion, monetization experiments, and pricing outcomes
Develop self-serve dashboards and deliver executive-level insight narratives
Collaborate with cross-functional teams (Data, GTM, Finance) to integrate product data with broader customer, financial, and market signals
Hire, mentor, and scale a high-performing team of product analysts and product managers
Evangelize a culture of insight, experimentation, and product learning across the company

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Associate Director, Data Strategy

We’re looking for an Associate Director of Data Strategy to join our fast-growin...

Location

United States

Salary:

120000.00 - 135000.00 USD / Year

Wpromote

Expiration Date

Until further notice

Requirements

6+ years experience working in digital media and marketing environment
6+ years experience working with media data
Strong client-facing experience at a digital media or performance marketing agency or similar environment
Experience or familiarity with statistical concepts
Experience or familiarity with marketing analytics including Media Mix Modeling, Multi-Touch Attribution, and Incrementality Testing
Ability to collaborate with technical teams to define requirements for building data models and analytics for digital marketing by defining all the relevant KPIs and data sources, finding the best path for piping all relevant data into a database, and defining business rules for output in visualizations and advanced analysis
Strong proficiency in Excel, Google Sheets, and Google Slides
Excellent verbal communication skills, with the ability to understand the technical detail behind data utilization for digital marketing and the ability to explain it simply to non-technical audiences
Excellent project management skills, with the ability to work efficiently across multiple teams, clients, and timelines simultaneously
Experience with Customer Data Platforms such as Tealium or Segment

Job Responsibility

Serve as a thought leader on marketing measurement strategy, helping clients understand and operationalize advanced analytics solutions
Lead cross-functional strategic engagements across MMM, incrementality testing, causal impact analysis, and holistic measurement frameworks
Translate complex statistical concepts into actionable insights, recommendations, and value add for non-technical stakeholders
Design and oversee robust measurement frameworks that span multiple solutions (MMM, MTA, lift tests, attribution, etc.)
Partner with internal teams (data science, media, strategy, client success, Analytics Engineering, etc.) to ensure alignment between analytical rigor and marketing objectives
Work closely with paid media buyers to support analysis of performance measurement and utilize measurement solutions to define methods for optimizing campaign outcomes
Run weekly project management sprint sessions with cross-functional technical teams on dedicated clients as needs emerge or evolve, seeing tasks through to completion efficiently to improve the overall cycle time on task completion
Directly communicate with clients and internal stakeholders on data needs within your portfolio or tasks coming from the support queue
Partner with Data Strategy & Analytics leadership to design processes to efficiently deliver cohesive Data Strategy & Analytics services across technical teams to clients and internal stakeholders
Identify new measurement needs for our clients and work with cross-departmental teams to develop new solutions that can be delivered to clients at scale

What we offer

Remote-first culture
Unlimited PTO
Extended Holiday break (Winter)
Flexible schedules
Work from anywhere options*
100% paid parental leave
401(k) matching
Medical, Dental, Vision, Life, Pet Insurance
Sponsored life insurance
Short Term Disability insurance and additional voluntary insurance

Fulltime

Senior Director, Digital Analytics Strategy

The Senior Director, Digital Analytics Strategy will be part of the Customer Dat...

Location

United States

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

9+ years of hands-on experience in analytics strategy and execution
3+ years’ experience working at a digital agency or ad agency
A passion for using data to tell stories, understanding customer behavior, surfacing insights, and inform decisions
Expert-level knowledge of digital analytics solutions and experience developing analytics measurement strategies
Ability to communicate with technical resources
Expert knowledge of digital analytics solutions including Google Analytics, Adobe Analytics, Amplitude and/or similar digital analytics platforms
Experience with CDPs, such as Tealium, Segment, mParticle, Amperity, Adobe Experience Platform, Treasure Data
Customer use case knowledge to proactively identify growth opportunities
A solid understanding of marketing technologies
In-depth web analytics strategy and web analytics solution design experience (NOT just analytics “implementation” experience, but analytics “strategy” experience) with a proven track record of meeting and exceeding clients’ expectations

Job Responsibility

Lead stakeholder discussions and help clients to translate business objectives into website KPIs and goals
Produce analytics measurement plans for all types of digital properties – from single-page applications, large multi-site platforms, to gaming and connected devices
Lead technology & strategy solution engagements across multi-functional workstreams
customer data platform (CDP), data onboarding and activation, and analytics
Work with our Solutions Architecture and Consulting team to advise on data and analytics technology topics
Provide expert consulting services and thought leadership to clients and potential clients
Collaborate with internal teams and vendor partners to develop solutions to meet client’s unique requirements, which include combinations of data, technology, partners, integrations and analytics
Serve as client’s digital marketing ecosystem subject matter expert
Manage and own multiple client relationships, serving as the subject matter expert for analytics
Collaborate and guide cross functional teams through integration projects with competing priorities, several stakeholders, and tight timelines

Lead Director, Data Science

Develop and implement analytics applications and models to transform data into m...

Location

United States , New York

Salary:

141170.00 - 280000.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Master's degree in Computer Science, Data Science, Statistics, Mathematics, Analytics, Business Administration, or related field
2 years experience in marketing analytics, clinical trials, or health research
2 years experience in machine learning, statistical analysis, or predictive modeling
2 years experience with visualization tools including PowerBI or Tableau
2 years experience with traditional relational data warehouse technologies: Oracle, Teradata, or DB2
2 years experience designing data models and solutions for analytical and reporting use cases
2 years experience with NLP (Scikit-Learn, SpaCity, Pytorch, or Spark NLP)
2 years experience with machine learning algorithms
2 years experience with feature engineering, model tuning, distributed model training, and supervised and unsupervised learning implementation
2 years experience with machine learning operations

Job Responsibility

Develop and implement analytics applications and models to transform data into meaningful information
Design and develop data solutions using industry leading tools, technologies and best practices
Profile data and develop efficient ingestion by sourcing data from PBM, Specialty, Retail, and/or HealthCare business
Develop advanced algorithms and statistical predictive models to evaluate scenarios, predict outcomes, and provide usable information on health metrics
Utilize data mining, data modeling, natural language processing, and machine learning to extract and manipulate data from multiple large data sources
Deliver predictive models that inform solutions for in-house teams and customer engagement
Visualize and interpret data and create reports
Manipulate data using statistical software
Compare models using statistical performance metrics
Support deployment of insights across multiple channels using analysis methods, machine learning, and statistical analyses

What we offer

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Term life insurance plan
Short-term disability benefits
Long-term disability benefits
Well-being programs
Education assistance

Fulltime

Director, Data Analytics & Customer Insights

AMTRAK

Location:
United States , Washington, DC

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 04, 2026

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