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Digital Transformation Programme Lead

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AMCS Group

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Location:
Ireland , Dublin

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

AMCS are embarking on a Digital Transformation effort and are seeking an experienced Program Manager to lead this multi-workstream transformation effort. The individual will drive alignment across business and technology stakeholders, coordinate with our external transformation partner, and ensure disciplined execution from design through to adoption.

Job Responsibility:

  • Lead the overall program structure, planning, and execution for L2C and R2R transformation initiatives
  • Manage multiple concurrent workstreams (e.g., process design, system enablement, data, change management)
  • Serve as the primary liaison between internal business teams (Finance, Sales Ops, IT) and the external transformation partner
  • Establish governance frameworks including steering committee reporting, RAID logs, KPIs, and regular executive updates
  • Ensure cross-functional alignment on business requirements, process designs, and system integrations
  • Partner with functional and technical teams to ensure effective Salesforce–NetSuite integration and process automation
  • Oversee change management, training, and communication strategies to support successful adoption
  • Identify and proactively mitigate program risks, dependencies, and issues

Requirements:

  • 10–15 years’ experience in program or transformation management, ideally in software/SaaS or technology-enabled services
  • Proven track record leading end-to-end business process and system transformations across lead-to-cash or record-to-report domains
  • Experience managing projects involving CRMs such as Salesforce (Sales Cloud, CPQ, Billing) and ERPs such as NetSuite (Financials, Revenue Management, Advanced Billing) - integration experience strongly preferred
  • Solid understanding of accounting, revenue recognition, and financial close processes
  • Experience working with and managing external implementation or consulting partners
  • Demonstrated success managing cross-functional teams and executive stakeholders
  • Strong program management discipline — structured, organized, and detail-oriented
  • Excellent stakeholder management and communication skills
  • able to engage at all levels
  • Adept at process analysis, solution design, and translating business needs into executable work plans
  • Experienced in establishing and running governance, reporting, and risk management frameworks
  • Comfortable operating in ambiguous, evolving environments and balancing strategic and tactical priorities
  • Excellent leadership and team management skills, with the ability to motivate diverse teams and drive collaboration
  • Proficiency in digital tools and platforms used in marketing automation, CRM, customer support, and project management
  • Bachelor’s degree in business, Finance, or a related field (MBA a plus)
  • PMP, PRINCE2, or equivalent program management certification preferred

Nice to have:

  • MBA a plus
  • PMP, PRINCE2, or equivalent program management certification preferred

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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