Digital Transformation Process Manager

The Digital Transformation Process Manager is responsible for overseeing how business processes are designed, documented, implemented, and improved across core digital tools and systems. This role exists to ensure that operational workflows within key platforms are efficient, well-controlled, and aligned with broader transformation goals. By driving consistent process standards, managing procedural documentation, and embedding the right controls, the Process Manager plays a critical role in ensuring that changes to systems are sustainable, well-governed, and effectively adopted by the business. This role supports high-quality execution and long-term scalability across the transformation lifecycle.