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Microsoft is looking for a highly motivated and passionate Digital Solution Engineer focusing on Azure Application Innovation to join the Azure Sales Team. As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft Azure customer base. This customer-facing position is a hands-on technical role spanning across design, build, and operations with a focus on issue resolution to remove customer technical obstacles and adoption challenges. You will work with enterprise customers to lead deep technical architecture discussions with senior customer executives, Enterprise Architects, platform engineers and Developers. You will collaborate with a variety of internal and external teams to develop pilots and oversee implementation projects, ensuring technical blockers are removed on adoption.
Job Responsibility:
Understand customers’ overall Business and IT priorities and success measures to build cloud applications including DevOps processes, AI and Low code opportunities
Acts as the voice of the customer by driving new feedback into engineering, insights on usage and application patterns
Help accelerate solution delivery through Architectural Reviews, Proof of Concepts/MVP applications and setting up environments
Support customer skilling by making skilling recommendations or delivering technical discussions, workshops and other cloud readiness activities
Ensure that solution exhibits performance, security, scalability, maintainability and reliability upon deployment
Consumption (Cloud & Support) growth - Develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments
Resolution of Customer Blockers - Identify resolutions to Customer blockers by leveraging subject matter expertise and use internal microsoft processes for escalations to support and engineering
Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations
Proactively uses knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs
Learns new technologies or services that are aligned to customer needs and common patterns seen in Cloud application development
Stay current with the latest DevOps/GitHub capabilities and practices, cloud application patterns and be a practitioner of one or more cloud technologies preferably Azure
Shares ideas, insights, and strategic technical input with technical teams and internal communities
Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons)
Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners
Drives opportunities for IP reuse, best practice sharing, and consumption acceleration
Assess the Customers' knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners
Maintain technical skills and knowledge, keeping up to date with market trends and competitive insights
collaborate and share with the technical community while educate customers on Azure platform
Requirements:
7+ years of success in consultative/complex technical sales and deployment projects, architecture, design, implementation, and/or support of highly distributed applications
Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts
Experience in managing various stakeholder relationships to get consensus on solution/projects
Good business acumen to quickly understand the customer’s industry and business
Ability to solve customer problems through cloud technologies
Exceptional verbal and written communication skills
Ability to orchestrate, lead, and influence virtual teams
Presentation skills with a high degree of comfort with both large and small audiences
Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, Application migrations, and technology management
The technical aptitude and experience to learn new technologies
Knowledge of cloud development platforms
Understanding partner ecosystems and the ability to leverage partner solutions to solve customer needs preferred
Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in two or more of the following Application Platform of Dev framework: Azure Networking, AVD, SAP
Migrating Infrastructure from On-Prem and other clouds to Azure
Redis Cache, Application Insights
App Integration Services like Logic app
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field
5+ years experience in cloud Application technologies, information technology (IT) consulting/support, technology solutions, practice development, architecture, and/or consulting
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
CKAD preferred
Technical experience and knowledge in Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
Proficient in DevOps practices and implementations, .Net/Java/JavaScript/Node.js or Python development languages and related frameworks, Kubernetes architectures, API Management
Nice to have:
Prior work experience in a Consulting/Architecture position within a software and/or services company such as Amazon, VMware, Google, IBM, Oracle
Prior solution development and Architecting Enterprise Applications