Digital Sales Associate

• Support the Brand, Marketing and Digital organization on implementation of eCommerce strategies
• Execute digital activities as assigned based on key initiatives and strategies
• Verify that all activities are in alignment to provide the support needed for successful implementation of the eCommerce plans across the region
• Manage the day-to-day activities for social media channels
• Manage active and engaged communities around a defined topic or topics by monitoring online conversations
• Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support
• Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants
• Provide measurement of the impact of online presence to the hotel’s overall business
• Generate reports and analytics on current trends and hotel's performance
• Assist management in training and motivating employees
• serve as a role model
• Follow all company policies and procedures
• ensure uniform and personal appearance are clean and professional
• maintain confidentiality of proprietary information
• protect company assets
• Welcome and acknowledge all guests according to company standards
• anticipate and address guests’ service needs
• thank guests with genuine appreciation
• Speak with others using clear and professional language
• prepare and review written documents accurately and completely
• answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• support team to reach common goals
• listen and respond appropriately to the concerns of other employees
• Monitor the performance of others to ensure adherence to quality expectations and standards
• Read and visually verify information in a variety of formats
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• Perform other reasonable job duties as requested by Supervisors

• A 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major
• At least 2 years of related work experience

Training, development, recognition, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being