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Digital Presales Solutions Architect

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Hewlett Packard Enterprise

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Location:
Costa Rica , Heredia

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs.

Job Responsibility:

  • Responsible for delivery of assigned tasks within the delivery cycle of a project
  • Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements
  • Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments
  • Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks
  • Acts professionally with the company customers
  • Participates as part of a team and maintains good relationships with team members and customers
  • Understands the company's strategy
  • Is aware of knowledge tools and their application
  • Participates in chosen technical community or profession, and regularly attends profession or community of interest events.

Requirements:

  • Bachelor's or Master's degree in an Administrative career, Finance, Industrial Engineering, Systems Engineering or IT related
  • Proficient in MS Office Suite (primary focus on Excel, Word, PowerPoint)
  • Computer Architecture knowledge identifying the components of a computer and their purpose
  • Strong English communication skills, written and spoken (C1 or C2 Proficient)
  • Has sufficient technical knowledge to assist with the completion of specific deliverables
  • Sense of urgency to manage time properly when answering customers
  • Great attention to detail around both the deliverables and the process followed to complete tasks
  • Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others
  • Able to produce basic documentation to required standards
  • Demonstrates understanding of assigned discipline or technical area
  • Demonstrate fundamental technical knowledge
  • IT related certifications are a plus, but not a must.

Nice to have:

IT related certifications.

What we offer:
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Specific programs to help achieve career goals
  • Unconditional inclusion in the way of work
  • Flexibility to manage work and personal needs.

Additional Information:

Job Posted:
August 26, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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