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Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs. Contribute to organization's profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development
Job Responsibility:
Responsible for delivery of assigned tasks within the delivery cycle of a project
Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements
Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments
Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks
Acts professionally with the company customers
Participates as part of a team and maintains good relationships with team members and customers
Understands the company's strategy
Is aware of knowledge tools and their application
Participates in chosen technical community or profession, and regularly attends profession or community of interest events
Requirements:
Bachelor's or Master's degree in an Administrative career, Finance, Industrial Engineering, Systems Engineering or IT related
Proficient in MS Office Suite (primary focus on Excel, Word, PowerPoint)
Computer Architecture knowledge identifying the components of a computer and their purpose
Strong English communication skills, written and spoken (C1 or C2 Proficient)
Has sufficient technical knowledge to assist with the completion of specific deliverables
Sense of urgency to manage time properly when answering customers
Great attention to detail around both the deliverables and the process followed to complete tasks
Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others
Able to produce basic documentation to required standards
Demonstrates understanding of assigned discipline or technical area
Demonstrate fundamental technical knowledge
IT related certifications are a plus, but not a must
Nice to have:
IT related certifications
What we offer:
Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
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