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Digital Experience Project Lead

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BASIC/DEPT®

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Location:
Australia , Sydney

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Digital Experience Project Lead will be the client-facing owner of our DXP projects in Australia, focusing on ensuring successful execution of Adobe Commerce and AEM (Adobe Experience Manager) programmes. You will be responsible for managing enterprise-scale projects end-to-end, coordinating closely with our global offshore delivery teams, and safeguarding commercial, timeline, and quality outcomes. You will be the face of delivery for AU clients – building trust, driving clarity, and ensuring a smooth interface between client stakeholders and our global engineering teams.

Job Responsibility:

  • Act as the day-to-day project lead for enterprise clients implementing Adobe platforms
  • Build trusted relationships with senior stakeholders, ensuring clear communication, proactive issue management, and alignment to client goals
  • Lead planning, execution, and governance for projects
  • Ensure scope, budget, and timelines are clearly defined and maintained
  • Translate complex technical delivery into clear client updates and decisions
  • Own delivery RAID (Risks, Assumptions, Issues, Dependencies) logs and proactively resolve blockers
  • Serve as the primary link between Australian clients and our offshore delivery centres (India, Europe, etc.)
  • Manage distributed teams, ensuring offshore resources are fully aligned to scope, priorities, and standards
  • Maintain accountability for effective collaboration across time zones and cultures
  • Uphold margin discipline by ensuring delivery matches agreed scope and budgets
  • Monitor effort vs. budget, flagging risks early and driving change control where required
  • Safeguard quality, ensuring work meets Adobe standards and DEPT®’s delivery reputation

Requirements:

  • Proven track record (5+ years) in digital project or programme management, ideally in a consulting or agency environment
  • Direct experience delivering Adobe Commerce and/or AEM projects, preferably enterprise-scale
  • Strong background in working with offshore delivery teams – balancing local client expectations with global delivery models
  • Experience in enterprise RFPs, project governance, and reporting at Exec level
  • Solid understanding of agile and waterfall delivery methodologies, SOW management, and change control
  • Excellent stakeholder communication and relationship management skills
  • Commercial acumen – ability to track budgets, protect margins, and negotiate with confidence

Nice to have:

  • Familiarity with Adobe Campaign, Target, or broader Adobe Experience Cloud stack
  • Exposure to Shopify or other DXP/eCommerce platforms
  • Background in digital consulting, solution design, or pre-sales support
  • PRINCE2, PMP, or Scrum Master certification (not essential, but valued)

Additional Information:

Job Posted:
December 06, 2025

Work Type:
Remote work
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