Digital Change Consultant

• Help clients design and deliver digital change and transformation programmes, integrating technology adoption with behaviour change, organisational change, workforce transformation, and new ways of working
• Work on complex transformation programmes where success depends on both technology and people adoption

• Designing and delivering digital and data transformation programmes that balance technology implementation with behavioural and cultural change
• Practical experience applying change management fundamentals and methodologies (impact assessment, engagement, communications, adoption measurement) in fast-moving digital environments
• Embedding digital-first ways of working to drive enablement and adoption, including end-user adoption, mindset shift, capability building and coaching for leaders and teams
• Understanding and application of digital tools and techniques, such as machine learning, automation, and predictive analytics, to develop insights, inform decision-making, and enhance collaboration
• Assessing the impact of large-scale digital transformations and understanding of behaviour change to preparing behavioural interventions that embed new ways of working across all levels of an organisation to embrace new technology and adapt ways of working to achieve organisational benefits
• Integrating data analytics, interpretation and insights into change management, workforce planning, and decision-making processes
• Understanding how digital platforms (e.g. ERP) impact workforce planning, culture, and decision-making
• Leveraging data to measure change readiness, effectiveness, and enable informed decision making
• Advising on skills implications of digital and AI adoption, including reskilling, capability uplift and workforce transition
• Conducting user research and engagement activities (interviews, workshops, usability testing) to inform digital change strategies
• High levels of emotional intelligence and experience working with a range of stakeholders so that you can adapt your approach to different client and organisational contexts
• A collaborative and enthusiastic style, with flexibility to work on diverse challenges in small, cross functional, or large teams
• Strong analytical thinking and problem-solving skills with an ability to delivery practical results
• Excellent written and oral communication skills which enable you to translate complex digital concepts into clear, human-centred messages
• The ability to build trusted relationships quickly with colleagues, clients and senior stakeholders
• A forward-thinking mindset with a strong interest in future of work, AI, digital transformation, workforce strategy and people analytics

Professional accreditation or formal training (e.g. change management, agile, product, data or digital) is helpful but not essential

• Health and lifestyle perks accompanying private healthcare
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved with community and charity-based initiatives
• Annual performance-based bonus
• Tax efficient benefits (cycle to work, give as you earn)