Digital Business Manager, T-Mobile

T-Mobile

Location:
United States, Bellevue ▼
Herndon

Category:
-

Contract Type:
Employment contract

Salary:

79000.00 - 142400.00 USD / Year

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Job Description:

The Digital Business Manager executes against Broadband strategies that unlock incremental business value through exceptional web and app experiences that deliver seamless discovery and adoption of our products, features, and services across Broadband lines of business. This role accelerates business impact by leveraging data to inform web merchandising tactics, campaign optimization, and customer flows for T-Mobile across our Broadband properties.

Job Responsibility:

Define and implement web activities to support Broadband business goals, offers, device launches, and enterprise initiatives as well as analyzing relevant data and insights to inform and optimize campaign and site performance
Own the merchandising and traffic flow to move customers through the funnel and retain them, including customer segmentation and tailored experiences
Create artifacts needed to set up projects for success, including planning materials, impact sizing and forecasts, performance measurement, and applying findings to optimize results
Communicate marketing objectives, strategy, and achievements to key stakeholders
Optimize outcomes by analyzing performance, behavioral, customer and market data and insights
Develop hypotheses and create a test-and-learn plan for improving experiences and functionality across key areas in Broadband using consumer and market data and insights
Lead transformation through continual optimization and building efficient and scalable processes
Codify learnings and share best practices across teams

Requirements:

Bachelor's Degree
4 years in Digital Marketing, Digital Merchandising, eCommerce or similar field
4 years using data and metrics to measure impact and determine improvements
4 years in a cross-functional project management environment
4 year of Internet B2C commerce experience responsible for site merchandising preferred
4 years of working in wireless or other e-commerce preferred
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Distill complex and multi-facited strategies and articulate narratives into slide format
Source and manipulate complex data sets, including improving pivot tables and V-lookup
Skilled at managing content portfolios and how to govern allocation and optimize for business goals
Build dashboards and other data visualization using tools like Adobe Analytics or Tableau
Develop customer segments and tailored content to increase engagement and drive business outcomes
Do light html or other web language manipulation
SQL Ability to write basic SQL
Identify and drive A/B test methodology and implementation, leverage research methods to attain customer insights and inform strategy
Identify process improvements to increase team efficiency and cost reduction

What we offer:

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:
April 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Digital Business Manager