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Design and Creative Team Lead

payhawk.com Logo

Payhawk

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Location:
Bulgaria , Sofia

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Payhawk is scaling its brand and digital presence, and we’re strengthening our creative leadership to match that ambition. As Design & Creative Team Lead, you’ll lead a multidisciplinary team of brand, web, and graphic designers within the Brand & Communications organisation, partnering closely with Brand and Web leadership to shape how Payhawk looks, feels, and performs across all marketing touchpoints. This is a hands-on leadership role that blends creative direction, digital and UX excellence, and design system stewardship. You’ll set clear standards, coach and develop designers, and remain actively involved in high-impact work — ensuring our website, campaigns, and brand experiences are premium, intuitive, and performance-driven. Your team’s work directly influences how prospects perceive Payhawk and how effectively our marketing converts attention into engagement and pipeline.

Job Responsibility:

  • Lead creative direction across web, brand, campaigns, motion, and events — translating business and product priorities into strong, cohesive creative work
  • Own digital experience and UX quality in partnership with Web leadership, ensuring marketing experiences are intuitive, insight-led, and conversion-focused
  • Evolve Payhawk’s design system and brand standards, enabling consistency, speed, and scalable self-serve usage across the marketing organisation
  • Run creative operations, including intake, prioritisation, quality control, and predictable delivery across initiatives
  • Lead and develop the design team, setting a high craft bar through mentorship, critiques, clear direction, and hands-on guidance when needed
  • Collaborate cross-functionally with Brand, Web, Product Marketing, and other stakeholders to ensure creative work supports strategic goals

Requirements:

  • 8+ years of professional design experience, including in-house experience at a SaaS or tech company
  • 3+ years of experience leading or mentoring multidisciplinary design teams
  • Strong experience shaping web and digital experiences in collaboration with cross-functional teams
  • Proven ability to build and evolve design systems, templates, and reusable components
  • Excellent visual, interaction, and UX design skills across web, campaign, and brand formats
  • Advanced proficiency in Figma (components, libraries, prototyping)
  • strong skills in Adobe Illustrator
  • Working knowledge of motion design principles and the ability to review or guide motion work
  • Solid understanding of UX principles, conversion design, information architecture, and accessibility
  • Comfortable using data, insights, and research to inform design decisions
  • Strong communication skills, with the ability to present, justify, and influence creative direction
  • Experience working with creative intake, prioritisation, and delivery processes (e.g. Jira or similar tools)

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
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