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Deputy Shift Leader

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Beautiful Recruitment

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Location:
United Kingdom , London ▼

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

Our client is a leading global provider of integrated facilities and corporate real estate management. They are recruiting a Deputy Shift Leader to join the team in London. A global leader in commercial real estate services and investment that helps businesses and people thrive. They are dynamic problem solvers and forward-thinking professionals who create significant impact. Their collaborative culture is built on shared values — respect, integrity, service, and excellence — and they value the diverse perspectives, backgrounds, and skillsets of their people. With our client, you have the opportunity to chart your own course and realize your potential.

Job Responsibility:

  • Qualify and act as an appointed Authorized Person (AP) within 6 months from onboarding
  • Maintain an up-to-date log of work completed and outstanding items through the in-house system
  • Ensure that all contractors and staff comply with all company, client safety, and security requirements
  • Participate in the critical services training program
  • Ensure effective communication with the client and management team is maintained
  • Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems
  • Provide holiday, training & sickness cover for other members of the shift team
  • Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment
  • Log and action all out-of-line situations with incident reports
  • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion
  • Impact through clearly defined duties, methods, and tasks are described in detail
  • Deliver own output by following defined procedures and processes under close supervision and guidance

Requirements:

  • Good technical & fault finding skills
  • Educated to a minimum of City & Guilds in Electrical (or HNC)
  • Excellent administrative skills
  • Computer literate
  • Highly conversant in Microsoft Office suite
  • Strong interpersonal and communication skills
  • Procedure writing
  • Must be able to work under own initiative
  • High level of personal integrity
  • Takes ownership of issues and ensures completion
  • Able to organize and manage own workload
  • Good communication skills both verbal and written to all seniority levels
  • Understanding of customer needs and standards
  • Presentable and smart always
  • Self motivated with drive to exceptional service
  • Incumbents must have a high level of energy, confident and stable in manner
  • Organised, able to prioritise and deliver within high pressure, business critical environments
  • Committed to the delivery of excellent customer service
  • Able to work under pressure whilst remaining calm and focused
  • Able to make sound decisions based on fact and experience
  • Working with team members
  • Required to work 8.00am-5.00pm Mon-Fri
  • Provide out of hours accessibility as part of escalation procedure
  • Must be flexible regarding working hours
  • Exceptional customer focus
  • Good understanding of customer requirements
  • Able to build enduring relationships
  • High level of responsiveness
  • Good verbal and written communication skills
  • Analytical
  • Applicants must have the right to work in the UK and have a full and clean driving license

Nice to have:

  • Apprenticeship (or equivalent programme in Electrical / Mechanical Installation)
  • Report writing
  • 18th Edition IEE regs
  • HV Trained
  • Personal drive for results – works to exceed goals, expectations, and standards

Additional Information:

Job Posted:
January 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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