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This role supports people living with dementia and their carers in the community to live safely and independently at home for as long as possible. The Dementia Care Navigator provides in-home support, practical tools, and emotional guidance to reduce carer stress and delay the need for hospitalisation or residential aged care. A key part of the role is also building a dementia-aware, inclusive local community and collaborating with local services and teams to ensure holistic, person-centred care.
Job Responsibility:
Conduct regular wellbeing and cognitive support check-ins with clients in their homes
Provide practical tools, memory aids, and environmental modifications to promote autonomy and reduce risk
Coordinate access to in-home support services and assistive technologies tailored to cognitive needs
Deliver education sessions for clients and families on maintaining independence with dignity
Facilitate regular carer support groups and one-on-one emotional wellbeing sessions
Connect carers with respite opportunities, including day programs or in-home supports
Implement a “carer early warning” system to identify signs of burnout and intervene proactively
Provide carers with education on behavioural changes, communication strategies, and community resources
Collaborate with the Wellbeing Coordinator to shift time and resources toward proactive engagement (e.g., social prescribing, group wellness sessions, walking groups)
Develop and co-deliver structured wellbeing activities that encourage physical, emotional, and cognitive health
Assist with needs assessments, service navigation, and follow-up to ensure long-term wellbeing plans are in place
Monitor and respond to health and behavioural changes to prevent crises before they escalate
Coordinate multidisciplinary case conferences to manage complex needs in the community
Provide rapid-response support or escalation pathways for carers and clients in distress
Build partnerships with local health services (GPs, hospitals) to create continuity of care and better handover processes
Conduct training and awareness sessions for local services, and community groups to improve dementia friendliness
Requirements:
Tertiary qualification in Nursing, Allied Health, or a health-related field, with additional training in dementia care
Strong understanding of dementia, cognitive changes, and related behaviours
Ability to apply person-centred and dignity-of-risk approaches in care and community settings
Familiarity with environmental design principles that support people living with dementia
Experience supporting informal carers through emotional support, education, and burnout prevention strategies
Confident facilitating sensitive conversations, including early cognitive decline and future planning
Confident in delivering community education or awareness activities to promote dementia-inclusive practices
Creative thinking in supporting independence while reducing harm
What we offer:
Market leading remuneration
Salary packaging
$15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits
Flexible hybrid work arrangements in a friendly workplace with an emphasis on work life balance
Additional training & career development opportunities
Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family
Free independent and confidential counselling sessions and free wellbeing resources and webinars available through our Employee Assistance Program in multiple languages
Exclusive discounts at MyCar
Servicing, Brakes, Repairs, and Tyre Care Plans
Exclusive commercial discounts for JB HI-FI and The Good Guys
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