Delivery Support Specialist, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
Thailand, Bangkok

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Responsibility:

Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation
Generates invoices and client billing in accordance with service and product agreements
Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities
Ensure that all requests in Engagement Portal are processed within 24 hours and with zero error rates
Achieve 100% compliance of SOA when processing transactions
Ensure Zero error rates when performing Corrections, Amendments, Buy-out and Extensions
Proactively engage with CAS/CDS/COS/PS to address concerns and issues which impact timely and correct completion of Lifecycle requests
Proactively set up meetings or contact CAS/PS/BPM to clarify concerns or questions
Time submission of all customer invoices
Participate actively in Trainings and Testing
Extracting BOE and other Asset Level Reporting

Requirements:

Bachelor's degree in Business Management, Finance or equivalent
Typically 0-5 years’ experience
Accountability
Active Learning
Active Listening
Bias
Business
Coaching
Creativity
Critical Thinking
Cross-Functional
Design Thinking
Empathy
Follow-Through
Group Problem Solving
Growth Mindset
Intellectual Curiosity
Interprets Data
Long Term Planning
Managing Ambiguity
Operational Performance
Operations Processes
Personal Initiative
Process Changes
Process Improvements
Sales

Nice to have:

Demonstrate excellent teamwork by providing assistance to other DSS to balance workload
Understand and support the HPEFS FY25 Strategic Business Initiatives
Demonstrate HPEFS values, principles and leadership attributes

What we offer:

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Additional Information:

Job Posted:
August 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Delivery Support Specialist