Delivery Manager – Enterprise AI Technology Programs Job at Distyl AI (San Francisco)

Principal Technical Program Manager - FastShift

Success in the cloud is one of Atlassian’s top strategic priorities. As a Princi...

Location

United States

Salary:

167400.00 - 262025.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of experience designing and building enterprise-grade platforms and systems
expertise in cloud, data, ecosystem, or experience platforms
deep understanding of cloud platform architecture
deep understanding of the latest in AI/ML technologies
strong drive for product design and delivery
ability to balance strategic vision and technical execution
proven ability to influence and align leaders across multiple functions
exceptional executive presence
outstanding communication, collaboration, and leadership skills
thrive in a fast-paced, dynamic environment

Job Responsibility

Take end-to-end ownership of the most challenging technical programs, from design through launch and ongoing operations
Design scalable, production-ready solutions and set architectural standards that guide the organization
Identify and resolve blockers across the Atlassian ecosystem, ensuring a stellar cloud experience for every customer
Partner with senior leaders across Product, Engineering, Sales, and GTM to define and execute the vision for Fastshift
Maintain a customer-first mindset, ensuring the well-being of our customers and partners is at the heart of every decision
Serve as the subject matter expert on migration strategies and AI-driven productivity enhancements

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Senior Manager, Enterprise & Strategic Support

As the Senior Manager, Enterprise Support, you will own the support experience f...

Location

United States , Denver; Nashville

Salary:

132000.00 - 182000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in customer support leadership roles
At least 3 years focused on enterprise B2B customers
Direct management experience leading teams of 10-20+ support professionals in high-growth environments
Deep understanding of enterprise customer expectations, complex multi-stakeholder environments, and premium support models
Proven track record of successfully managing high-stakes customer escalations and executive-level communications
Enterprise B2B SaaS experience with complex, technical products (Required)
Experience in HR tech, compliance, or background screening industries (Preferred)
Strong ability to influence and partner with Sales, Customer Success, Product, and Engineering teams
Data-driven approach to decision making with expertise in support metrics, SLA management, and quality assurance
Experience building support processes, playbooks, and systems that scale with growth

Job Responsibility

Own and optimize the enterprise support experience, ensuring rapid response times, high-quality resolutions, and proactive engagement with our largest customers
Serve as the primary point of contact for complex enterprise escalations, coordinating cross-functional resources and driving issues to resolution with appropriate urgency and communication
Build, coach, and develop a high-performing team of enterprise support specialists who serve as trusted advisors to strategic accounts
Design and implement differentiated support offerings for enterprise customers, including dedicated support models, enhanced SLAs, and white-glove service programs
Collaborate closely with Customer Success, Account Management, Sales, Product, and Engineering teams to ensure seamless enterprise customer experiences and advocate for customer needs
Systematically capture and analyze enterprise customer feedback, translating insights into actionable improvements and product requirements
Establish and monitor enterprise support KPIs (CSAT, SLA adherence, escalation resolution time, etc.), drive continuous improvement, and report on team performance
Develop enterprise support playbooks, escalation protocols, and knowledge management systems that enable consistent, high-quality service delivery
Partner with the Director to implement AI-powered tools that enhance enterprise support efficiency while maintaining the high-touch, personalized service our enterprise customers expect
Drive support initiatives that directly impact enterprise NRR (Net Revenue Retention) and reduce churn through exceptional service delivery

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental and vision coverage
Unlimited PTO policy
Monthly wellness stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location

Fulltime

Sr. Director, Product Management for Data & AI, Security and HSI

The Sr. Director of Product Management will lead the strategy and execution of T...

Location

United States , Bellevue

Salary:

207700.00 - 280900.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

More than 10 years Product Management experience in an agile software product development environment preferably in a large consumer organization with millions of consumer applications and an advanced level understanding of superior customer experiences
5+ years of experience in AI, data science, and analytics
Expertise in LLMs and Generative AI field
Experience leading digital applications and successfully launching Data & AI products in the market at large scale
Background working with Engineering and a strong understanding of the role of engineering in product development
10+ years of experience in leading strategy, innovation, and data products
Advanced knowledge of data tools, techniques, and manipulation including cloud platforms, programming languages, and technology platforms
5+ years leading and developing teams of 5 or more Manager level direct reports with skip-level employees
Bachelor's Degree in Computer Science, Engineering, IT or equivalent
Demonstrated experience driving enterprise data, analytics, and insights solutions and other technologies

Job Responsibility

Develop the data products that empower digital customer experiences to be contextual and personal, revamping and redesigning journeys using the new AI experiences
Define the overall strategy for how to build and deliver the best experience to our existing users and grow the strategic areas in the T-Life Super App and T-Shop on web
Build a Data & AI and Security platform for all Magenta users including Postpaid, Prepaid, TFB Micro and HSI
reusing the platform for Metro users to build the same capabilities in the new MyMetro App
Enable all the core HSI (High Speed Internet) consumer experiences into one single platform available across Magenta and Metro brands
Oversee Security Products for ScamSheild, P360, device diagnostics, VPN, credit monitoring etc. in T-Life to ensure that we can fully fill our promise of “Peace of mind” in the T-Life app
Develop and maintain strategic partnerships with senior internal and/or external customers
Creates, plans, and owns a portfolio of high-quality products & services through a lifecycle of envisioning/investing/innovating
Champion and communicate information and AI product value and other key performance indicators to partners and team members
Develop change management and communication plans and execute connected with customer change initiatives

What we offer

medical, dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Enterprise Account Manager - Public Sector

We are looking for Enterprise Account Manager to join our team! This role has be...

Location

Poland , Warsaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's Degree preferred, or equivalent experience
Engineering or technology education, advanced degree or MBA desired
Typically 8-12+ years account management experience
Experience in IT industry
Experience working as an IT leader, within an IT department, and/or working within customers is a plus
Experience in vertical industry preferred
Strong track record of account management and sales performance
Experience in different sales roles is a plus
Experience in big data, hybrid IT, IT services, digital business, information security, AI and intelligent edge desired

Job Responsibility

Manage several strategic public sector accounts and acts as the account lead for a substantial part of a top-tier government client
Understand the customer’s mission, strategic and operational goals, regulatory environment, procurement processes (including public tenders), and compliance requirements
Add value by aligning HPE’s strategy with public sector priorities, including digital transformation, cybersecurity, cloud adoption, and sustainability
Drive business performance across all HPE Business Units and manages the portfolio mix to optimize long-term account value and profitability, while ensuring alignment with public procurement constraints and framework agreements
Accountable for building a healthy and compliant sales pipeline
responsible for deal orchestration, team coordination, and securing successful contract closure in a complex multi-stakeholder environment
Actively engages with the extended partner and integrator ecosystem to amplify HPE’s relevance and coverage across government agencies and institutions
Continuously develop understanding of public sector regulations (e.g., PZP – Public Procurement Law), funding programs (national and EU), and IT trends specific to the public domain
Position HPE’s end-to-end portfolio accordingly to address customer-specific needs in areas such as secure infrastructure, edge computing, AI readiness, and hybrid cloud
Orchestrate, motivate, and guide the extended account team, ensuring alignment with public sector ethics, documentation standards, and engagement models

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Vice President of Enterprise Operations

Rackspace is seeking a Vice President of Enterprise Operations, you’ll lead the ...

Location

United States

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Bachelor's degree required, advanced degree preferred
15+ years of experience in enterprise operations, customer delivery, or program management, with at least 5 years in a senior leadership role
Experience with cloud technology companies with enterprise-level clients
Familiarity with customer success, technical delivery, and post-sales operations
Background in deploying AI/ML technologies for operational use cases
Excellent management skills with in-depth knowledge of organization's development design procedures and objectives
Ability to develop a vision and guide leadership through the change and implementation process
Ability to leverage resources to meet goals and objectives efficiently and effectively
Ability to adapt and lead through change
Proven track record of scaling enterprise operations in a technology or services environment

Job Responsibility

Have full leadership responsibility for a company-wide support function, non-core business unit or a region
Develop strategic plans for own organizational entity
Oversee how we scale enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes
Act as a bridge between enterprise clients, internal delivery teams, and executive leadership to ensure we deliver predictable, high-quality results that drive growth and customer satisfaction
Supervise directors and/or senior managers who have overall responsibility for the operation of their areas
Accountable for the financial performance of a support function, non-core business unit or region
Influence the allocation of resources across multiple divisions, regions or sub-functions
Establish goals and objectives ensuring alignment with business units and corporate strategic plans
Evaluate key business and organizational challenges
direct the development of new or innovative solutions

Fulltime

Data Program & Delivery Manager

The Data Program & Delivery Manager will lead complex data and AI programs, ensu...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

10+ years of experience delivering enterprise-scale data, analytics, and AI programs
Proven experience leading large delivery teams (20+ resources) across multiple disciplines
Strong background in technical program or delivery management within complex environments
Demonstrated experience managing program financials, budgets, and commercial performance
Deep understanding of modern data architectures, analytics platforms, and AI/ML concepts
Strong client-facing skills with experience engaging director, VP, and executive-level stakeholders
Excellent communication and leadership skills

Job Responsibility

Lead and govern large-scale data, analytics, and AI programs from initiation through delivery and steady-state operations
Manage multiple workstreams across data engineering, analytics, platform architecture, AI/ML, and governance
Establish and maintain program governance, delivery cadence, risk management, and dependency tracking
Ensure consistent delivery excellence across Agile, hybrid, and waterfall delivery models as appropriate
Lead, mentor, and develop cross-functional teams of 20+ resources, including architects, engineers, analysts, data scientists, and program managers
Build high-performing teams through clear accountability, performance management, coaching, and career development
Partner with resource management and leadership to ensure optimal staffing, onboarding, and capacity planning
Act as the primary client-facing leader, managing expectations with executive and senior stakeholders
Translate business objectives into actionable delivery plans and technical roadmaps
Proactively manage risks, issues, and escalations while maintaining strong client trust and transparency

Fulltime

Head of AI Solutions Delivery

Accountable for the end-to-end delivery of AI products and solutions post-custom...

Location

Israel

Salary:

Not provided

Smartech

Expiration Date

Until further notice

Requirements

10+ years in technology delivery, customer success, or program management roles
Experience with AI/ML-based product rollouts in B2B or enterprise environments
Proven leadership of cross-functional teams, including matrixed reporting lines
Familiarity with agile methodologies and SaaS implementation models
Strong background in enterprise solution delivery and post-sales execution
Operational leadership with a track record in AI, SaaS, or Smartech domains
Expertise in program management, stakeholder engagement, and process improvement
Ability to manage both strategic customers and scalable operations
Deep empathy for customers combined with executional rigor

Job Responsibility

Lead delivery execution from order confirmation through to successful go-live
Ensure timelines, milestones, and customer expectations are clearly defined and met
Oversee handoff from sales and product to delivery operations
Serve as the primary internal champion for delivery-phase customer satisfaction
Implement scalable customer onboarding and training workflows
Lead the first 90-day adoption experience to ensure early success
Coordinate across Sales, Product, Engineering, Customer Support, and Data Science teams
Anticipate, resolve, and escalate blockers that may impact delivery quality or timeliness
Drive alignment across regions and functions on delivery priorities
Establish and manage SLAs, delivery KPIs, and standard operating procedures (SOPs)

New

DAAI Delivery Manager

The DAAI Delivery Manager at NTT DATA will lead the delivery of the U.S. Bank Da...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

10+ years of experience in technology delivery, with significant experience in Data, Analytics, AI, or Cloud platforms
Proven experience leading large, multi‑workstream programs in financial services or other highly regulated industries
Strong understanding of Data & AI delivery lifecycles, including platforms, analytics, ML, and GenAI
Demonstrated success managing client-facing delivery at the executive level
Experience owning delivery P&L, forecasting, and commercial governance
Deep knowledge of Agile, hybrid, and scaled delivery models

Job Responsibility

Own end-to-end delivery for the U.S. Bank Data & AI portfolio, including platform, analytics, AI/ML, and GenAI initiatives
Ensure delivery outcomes align with business objectives, regulatory expectations, and architectural standards
Establish and maintain delivery governance, cadence, and reporting across all programs and workstreams
Proactively manage delivery risks, dependencies, and escalations in a highly regulated financial services environment
Serve as the primary delivery point of contact for U.S. Bank technology, data, AI, and risk stakeholders
Build trusted relationships with client leaders across engineering, architecture, risk, compliance, and product
Lead executive-level delivery reviews, QBRs, and steering committee updates
Partner with account and practice leadership to support account growth through consistent delivery performance
Own delivery financials including revenue, margin, forecasting, and variance management
Manage SOW execution, change control, and scope governance

Delivery Manager – Enterprise AI Technology Programs

Distyl AI

Location:
United States , San Francisco ▼
New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 08, 2026

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