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The Delivery Lead Group Manager will manage multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry is required, and n understanding of direct competitors' products and services is also necessary in order to contribute to the commercial objectives of the business. You will a thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills are required in order to negotiate internally, often at a senior level, with some external communication/negotiation may be necessary.
Job Responsibility:
Manages the testing functional area and carries responsibility for the Testing Group
Determines approach to implementing Testing strategy
Responsible for executing Testing strategy in area managed
Structures the team to ensure greatest impact, efficient use of resource and alignment to business structures as possible
Sets a clear vision for the team around roles and responsibilities
Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval
Ensures that IT organization is defining and implementing its Testing and Control plans to meet business strategy and goals
Involved with a variety of broad based and complex issues that require complex judgments based on sophisticated analytical thought
Drives innovative testing strategies that support technological changes
Exhibits in-depth understanding of concepts and procedures within own are and basic knowledge of these elements in other areas
Requires in-depth knowledge of how the IT function integrates within the overall organization and of direct competitors’ products and services
Impacts IT testing through planning, finances/budget, end results and setting policies
Requires developed communication skills to negotiate with others at a senior level
Requires communication with external parties
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Requirements:
Relevant previous experience as a Senior Delivery Lead, and having managed complex transformation programmes
Financial Service industry experience
Senior level experience in a technical environment, leading engineering teams and ultimately driving the client experience
People management, leadership and development skills
Stakeholder management
Project management
Advanced communication skills, up to and including senior management
An expert and creative problem solver
Comfortable operating in a fast paced and rapidly changing environment
Specific software languages will be dependent of area of business
Resilient, able to adapt to change and implement changes rapidly
always seeking continuous innovation and improvement
Exceptional ability to rank strategic and operational choices
Nice to have:
Master’s degree preferred but not essential
What we offer:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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