Delivery Head

SoftClouds is looking for a Delivery Head who is passionate about delivering excellence in client projects by building and managing a world-class team. This is a leadership position where you’ll work across multiple technologies, platforms, and clients ensuring projects are being delivered successfully. You’ll be very comfortable understanding and navigating the big picture without sacrificing attention to detail. With direct visibility and ownership of the project and resource portfolios, you’ll need to take proactive and reactive decisions to ensure optimal service delivery. The primary role of the Delivery Head is to take ownership of the day-to-day operational relationships between information technology service delivery and the client business. This involves managing and coordinating the appropriate resources to ensure optimal service delivery and ensure that all issues raised are resolved according to the applicable procedures and service level requirements.