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Delivery Engineer

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SITA

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Location:
India , Delhi

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Our OptiFlight solution is a key pillar in SITA’s commitment to greener, more sustainable aviation by enabling flight and air traffic optimization. Reporting to the Service Activation Squad Leader, the Service Activation Engineer is overall responsible for the following key activities: Onboarding and delivering contracted opportunities and trials: Set up the solution from end to end - from capturing customer requirements to delivery; Provide training to end users (pilots) as needed; Analyze the results and communicate with the customer; Support airlines specific requests regarding the solution; Provide support to help manage incidents: investigations and troubleshooting. You will collaborate with various functions within SITA FOR AIRCRAFT, such as Engineering & Technology, Product, and other colleagues across the company, located in more than 20 countries (Canada, United States, France, Switzerland, Germany, Singapore, United Arab Emirates, Spain, and others).

Job Responsibility:

  • Own technical project activities from beginning to final delivery
  • Follow up with airlines on the success of implementation
  • Custom requests/analysis from the airlines
  • Investigation of issues with application
  • Manage Pilot communication (pilot notification/pilot webinar meeting)
  • Manage handovers to internal operation teams

Requirements:

  • At least 5 years as Flight Operations Engineer or similar roles
  • Airlines operations
  • Flight dynamics knowledge
  • Able to manage pilot discussion on operation and procedures
  • Bachelor In Aeronautics Engineering

Nice to have:

  • Flight data knowledge
  • Data analysis/Quality check
  • Coding knowledge is optional (bash)
What we offer:
  • Flex Week: Work from home up to 2 days/week (depending on your team’s needs)
  • Flex Day: Make your workday suit your life and plans
  • Flex Location: Take up to 30 days a year to work from any location in the world
  • Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
  • Champion Health – a personalized platform that supports a range of wellbeing needs
  • Professional Development: Level up your skills with our training platforms, including LinkedIn Learning
  • Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Additional Information:

Job Posted:
January 09, 2026

Work Type:
Hybrid work
Job Link Share:

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