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Deli Supervisor

fortnumandmason.com Logo

Fortnum & Mason

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Location:
United Kingdom , London

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join the heart of culinary excellence at Fortnum & Mason. Our iconic Food Hall on the Lower Ground Floor is a destination for the finest and most unique products, sourced from exceptional independent suppliers. From freshly made pasta and pies to our legendary Scotch eggs, our Deli counters are a celebration of taste and tradition. We are seeking a hands-on and passionate Deli Supervisor to lead our talented team and deliver an unforgettable experience for every customer who walks through our doors.

Job Responsibility:

  • Lead with inspiration: Motivate and coach a close-knit team to deliver world-class service every time
  • Be hands-on: Support your team on the shop floor, ensuring smooth service and impeccable standards
  • Create memorable moments: Bring the Fortnum’s luxury experience to life through exceptional customer engagement
  • Collaborate: Work closely with multiple departments to keep everything running seamlessly

Requirements:

  • Proven experience in a supervisory or leadership role within a fast-paced environment
  • Ability to work hands-on in production and deliver high-quality items for customers during peak periods
  • A background in luxury or premium settings where service is key
  • A natural leader with strong people management skills and a proactive approach
  • Flexibility to work varied shifts, including weekends
  • Outstanding communication skills and a genuine passion for food and customer service
What we offer:
  • Competitive hourly rate + paid overtime
  • Discretionary annual bonus (up to 5% of salary)
  • Up to 40% store and restaurant discounts
  • Subsidised staff restaurant using Fortnum’s ingredients
  • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
  • Matched pension scheme and career development opportunities
  • Annual staff party and incredible gifts after 5 years

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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