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The Plaza Group, one of Ireland’s leading independent motorway and primary route service providers, is excited to announce opportunities at our newly opened Banner Plaza! Join our team at this new location and be part of the Plaza Group’s continued success.
Job Responsibility:
To assist the Deli Manager with the day-to-day operation of the hot & cold deli and the fresh food offering on site
Along with the Deli Manager, ensure delivery of all delicatessen and fresh food targets (in terms of Food Quality, Customer Service, Sales, Costings, Profitability, and compliance with Hygiene Standards) through the effective management of the delicatessen area and its personnel
Requirements:
Ensures the deli area provides a variety of fresh, well-presented, and of the highest quality foods at all times
Involvement in the recruitment process, training, and cross-training of effective and efficient customer-focused personnel
Ensure delicatessen standards are consistently improving in terms of sourcing new products, housekeeping, merchandising, presentation, and customer service
Plan for market changes and demands as they arise – seasonality and local activity
Ensure delicatessen promotions are managed appropriately with adequate costing analysis
Ensure all customer complaints are dealt with in the appropriate manner
Ensure HACCP standards are implemented and record sheets are maintained according to requirements
Ensure overall customer service levels within the area are maintained at the required standard, and up-selling of add-on items where possible
Assist Deli Manager with the operation of the deli to meet preset food cost targets through staff training, portion control, waste control, etc
Assist in managing and planning the internal cleaning programme to consistently meet QSC requirements
Assist with food ordering from approved suppliers to meet deli requirements
Ensure overheads are controlled and minimised where appropriate through effective management of the area
Ensure delicatessen sales are maximised through effective supervision of the area
Assist in ensuring delicatessen margins are managed appropriately and the profitability of the area is maximised
Promote sales within the delicatessen area & achieve sales targets as established by the store manager
Assist in the recruitment, training, and development of high-quality personnel for the delicatessen area
Maintain training records and ensure refresher training is provided to personnel in the area as appropriate
Managing the performance of the delicatessen area
Ensure the delicatessen team is motivated
Ensure the delicatessen team complies with the requirements of the area in terms of hygiene
Assist Deli Manager with staff rostering to ensure adequate cover within pre-set labour targets
Ensure effective & compliant HACCP control systems are in place
Ensure policies and procedures about fresh food are implemented and managed
Ensure the area operates within relevant legislation in terms of HACCP
Ensure you are up to date on all aspects of HACCP and food safety, and hygiene requirements, and communicate the same to store management and personnel
Assist Deli Manager with stock control, dating, and stock rotation
Contribute to menu planning & development to ensure a variety of choices
Ensure that pre-agreed menus are adhered to and planned for
Assist in ensuring effective stock control systems are in place ensuring stock is rotated accordingly, and out-of-date stock is discarded appropriately
Ensure wastages in the delicatessen area are maintained at a minimum level through effective management of the stock
Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g, through wastage, damage)
To undertake other additional duties as may be assigned by the Deli Manager and Operations Site Manager
Only candidates who currently have the legal right to work in Ireland will be considered