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Lead warehouse operations to meet safety, service, productivity, and stock targets while driving team performance and exceeding KPIs with key stakeholders. Reporting to the Distribution Centre Manager, the DC Operations Manager will lead warehouse operations to achieve safety, service, productivity, and stock integrity targets. This role provides strong direction and leadership to the Distribution Centre Operations Management Team while collaborating closely with GPC Asia Pacific key stakeholders to ensure and exceed KPI commitments.
Job Responsibility:
Demonstrating outstanding safety leadership, ensuring the safety of all team members, contractors and visitors
Oversee the efficient execution of the warehouse labour resourcing plan through the warehouse operations management and team members
Identify operational efficiency opportunities, develop and implement strategies for the resolution of problems whilst maintaining effective performance and productivity
Deliver Customer Service in line with service level agreements in place - proactively engage with customer to understand business needs
Ensure budget targets are achieved and understand daily, weekly, monthly commercial analytical reports are understood and used to form decisions for forward planning
Delivery of the people strategy including generating a positive culture through engaging the team, participating in recognition & celebration initiatives as part of Senior leadership team
People Leadership and Coaching, ensuring development plans in place for direct reports to support their career pathways & ongoing learning
Provide leadership and ensure that all contractual obligations are as a minimum requirement delivered to standard as minimum or exceeded beyond agreed standards
Adhering to our four principles of warehousing which include Safety, Service, Productivity and Stock Integrity
Requirements:
Degree in Logistics, Management, or equivalent significant relevant experience
Proven experience in warehouse and logistical operations
Extensive experience managing large warehouse teams (50+ staff) while maintaining safety, service, productivity, and stock integrity standards
Strong knowledge and focus on Occupational Health & Safety (OH&S) legislation, standards, and best practices
Demonstrated leadership skills with the ability to motivate staff and strong interpersonal communication
Proficient in using warehouse management systems
Solid computer literacy, numeracy, and excellent written and verbal communication skills, including report interpretation
Strong ability to prioritise, manage, and delegate tasks effectively
Self-motivated and well-organised
Skilled in conceptualising operational processes and workflows with a focus on cost reduction and service improvement
Experience managing large and possibly unionised workforces
Ability to develop and manage cultural and safety development programs
What we offer:
A family-oriented environment with a strong work/life balance
Staff discounts across the GPC Asia Pacific group of Companies
Private health insurance discounts
Employee assistance program
A highly safety conscious work environment
We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
Paid volunteer leave allowing you to give back to your chosen charity/community organisation
Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!