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Technology & Business Enablement (T&BE) empowers Citi to achieve its day-to-day operational and long-term growth goals. The Data Quality Assurance Lead will be a key member of the T&BE QA team, instrumental in establishing and implementing quality assurance processes within the Enterprise Data Office globally. This is a global role involving interaction with stakeholders across APAC, EMEA and NAM.
Job Responsibility:
Manage, deliver, and execute the QA mandate and provide oversight to drive consistent and clear QA processes
Maintain common QA standards, procedures and governance processes
Review identified issues, gain agreement on planned actions and provide strategic remediation paths
Support T&BE QA Director in fostering strong partnerships across functions
Design, lead and ensure on-time and quality execution of QA reviews across assigned portfolio
Supervise team to ensure quality documentation
Demonstrate expertise of data management, risk and control
Supervise allocated resources and budgeted hours
Drive positive change for T&BE to strengthen risk management and control environment
Support escalation of concerns/observations to senior stakeholders
Support publishing quality and on-time QA status reporting
Support publishing quality and on-time QA Clearance/Non-objection memo
Act as mentor/coach to team members
Drive improvement initiatives to improve quality and efficiency of the function
Requirements:
14+ years of experience
Extensive experience in data management, risk and control, supervision, issues management QA/control and monitoring processes
Specific subject matter expertise regarding data solutions including lineage, architecture and authoritative data sources
Data management, data governance, and risk and control disciplines within Data and/or Technology processes
Meaningful knowledge of the risk management framework including risk identification, risk appetite and strategy
Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs
Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environment
Experience in regulatory data remediation activities
Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
Superior oral and written communication skills
Strong leadership skills and demonstrated experience with proven track record in driving positive and sustained change
Proven record of effective communication with regulatory bodies
Ability to lead by example, strong influential and interpersonal skills
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