Data Quality Assurance Lead, Citi

Citi

Location:
Canada, Mississauga

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Data Quality Assurance Lead will be instrumental in establishing and implementing quality assurance processes within the Enterprise Data Office globally. They will lead QA activities, engage with senior stakeholders, mentor a team, and support strategic remediation work.

Job Responsibility:

Execute the QA mandate and provide oversight to drive consistent and clear QA processes, monitoring, reporting and escalation
Maintain common QA standards, procedures and governance processes to create and maintain consistent and best in class QA protocols
Review the identified issues, gain agreement on planned actions and provide strategic remediation paths for key issues
Partner across T&BE, 1st line Risk and Controls, 2nd and 3rd line functions to drive accountability to deliver on remediation activities
Define and implement future state strategies over Data Quality Assurance activities
Proactively support T&BE Data Quality Assurance Head and T&BE Head of Quality Assurance in identifying and executing strategic decisions and initiatives
Lead a QA team and ensure on-time and quality execution of QA reviews across assigned portfolio in conformance with T&BE QA procedure
Supervise the team to ensure quality and concise QA workpapers and traceability matrix documentation
Ensure QA workflow tool is updated with accurate and complete information
Demonstrate expertise of risk management and control and in-depth knowledge of the assigned portfolio, Consent Order plan and interdependencies with other Issues/Regulatory Commitments
Supervise allocated resources and budgeted hours for the assigned portfolio to ensure any potential deviations is addressed and provide timely feedback in QA workflow tool
Drive positive change for T&BE to strengthen its risk management and control environment through successful Issue/RBCM remediation
Escalate any concerns/observations to relevant senior stakeholders and support them to identify solutions
Publish quality and on-time QA status reporting to T&BE leadership
Publish quality and on-time QA Clearance/Non-objection memo
Manage and mentor QA team members and support their career development within Citi
Drive improvement initiatives to improve the quality and efficiency of the function

Requirements:

Extensive experience in risk and control, supervision, issues management QA / control and monitoring processes
Specific subject matter expertise regarding risk and control disciplines within Data and/or Technology processes
Ability to effectively drive and lead change in an organization with Citigroup’s size
Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs
Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environment across the company
Experience in data remediation activities
Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
Well-developed listening skills and a strong ability to engage at the executive management level by providing proactive support and advice on a variety of risk matters
Superior oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting
Strong leadership skills and demonstrated experience with a proven track record in driving positive and sustained change
Proven record of effective communication with regulatory bodies and awareness of relevant banking regulation and supervisory expectations
Ability to lead by example, strong influential and interpersonal skills, used to deliver results and push the organization agenda in a complex environment
Strong ability to engage at the senior management level and demonstrated communication experience at different levels of organization

What we offer:

Global benefits
Equal opportunity employer
Reasonable accommodations for persons with disabilities

Additional Information:

Job Posted:
May 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Data Quality Assurance Lead