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The Data Privacy Senior Analyst is responsible for providing governance and oversight, operational risk management and controls leadership across the respective business for all activities associated with Privacy. This individual will have responsibility for covering all privacy related capabilities and requirements including compliance with the Citi Global Privacy Policy, identification and management of operational risks associated with Privacy, and working across the business to ensure that effective controls and monitoring are in place to reduce risk. This role will ensure that the business is compliant with the Global Privacy Policy, Standards, and Procedures and the applicable laws rules, and regulatory requirements.
Job Responsibility:
Complete the Privacy Impact Assessment (PIA) process and controls required for all initiatives, new products and services
assess, evaluate, and validate controls through processes and tools such as the MCA and KRIs as appropriate for data privacy risk
support the product heads, function heads, COOs and In Business Risk team on gap analysis and the implementation of global policy requirements and regional standards, and on the assessment of the legal and regulatory requirements with Country Legal and Compliance as well as the development of local procedures as related to data privacy
support periodic reviews of the Business’s data privacy processes and control and validate changes as a result of such reviews
track and review deviations and risk acceptances when raised and at the time of renewal to assess the need for deviations and ascertain that the business has implemented and documented effective compensating controls
follow Escalation Policy and procedures to ensure effective escalation and socialization of material risk events and issues across businesses for any Data Privacy related items
escalate material risk events and issues appropriately
assist business in creation of Issues/CAPs related to Data Privacy as needed (issues and CAPs owned by Product/Region business owner). Track and escalate as necessary
support the Business and Functions on reviews and audits on Data Privacy. Support the business on reviewing and responding to findings by reviewers
work with Global In-Business Regulatory head on all reviews and audits to ensure appropriate preparation, pre-review assessments and post-review remediation
coordinate and support the Business in the implementation of global, regional and local Data Privacy, regulatory and risk and control projects
ensure high quality execution for Data Privacy programs for any Citi initiated programs, in coordination with Global Risk and Control and In Business Regulatory Engagement Head
perform training on risk and control concepts, processes, tools, and on effective issue self-identification and testing
customize global and regional training programs to cater for product specific or local requirements and/or additional nuances
Requirements:
5-8 years of relevant experience
demonstrates Data Privacy, Data Privacy Operations, Information Security or Cyber related risk management or minimum two years in an Internal Audit, Risk Management, or Control Management related role
working knowledge of Data Privacy Compliance laws, rules, regulations, risks, and appropriate controls
familiarity with privacy related technology considerations such as cookies, mobile devices, biometrics and geolocation data is desired
strong project management skills
optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
ability to anticipate and balance the needs of multiple stakeholders, while monitoring tight deadlines or unexpected requirement changes
ability to communicate effectively
risk-based thinking and analytical mindset
ability to build rapport and work closely with stakeholders
up-to-date understanding of key Data Privacy risk and control concepts, tools and trends
proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint)
Bachelor's/University degree or equivalent experience
Nice to have:
familiarity with privacy related technology considerations such as cookies, mobile devices, biometrics and geolocation data
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities
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