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Data Integration Service Manager

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Airbus

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Location:
Spain , Getafe

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A position for a Data Integration Service Manager has just arised within Airbus Defence & Space in Getafe, Spain. The successful candidate will join TDDT - Data Integration. As a Data Integration Service Manager you will take responsibility to ensure the successful delivery of Data Integration Platforms operation in all areas of the company, in line with agreed Service Level Agreements, focusing on quality, time, and cost, thanks to the monitoring of the service delivery metrics such as resolution time, incident frequency, and service uptime. The successful candidate will lead a multi-disciplinary team of IT service following all the best practices recommended by ITILv4 framework. Additionally, you will guarantee that the ecosystem related to Data Integration platforms will be maintained up to date and therefore will monitor, patch and guarantee the security implementation of the company rules to safeguard our key ecosystem from potential breakdowns and/or malicious attacks. You will make the data fly inside Airbus Defence & Space and also from and to outside partners, customers or governments!

Job Responsibility:

  • Ensure the successful delivery of Data Integration Platforms operation in all areas of the company, in line with agreed Service Level Agreements, focusing on quality, time, and cost, thanks to the monitoring of the service delivery metrics such as resolution time, incident frequency, and service uptime
  • Lead a multi-disciplinary team of IT service following all the best practices recommended by ITILv4 framework
  • Guarantee that the ecosystem related to Data Integration platforms will be maintained up to date and therefore will monitor, patch and guarantee the security implementation of the company rules to safeguard our key ecosystem from potential breakdowns and/or malicious attacks
  • Data Integration Platforms licenses management (contract renewal negotiations support, monitoring, renewal of Shopping Carts in line with contractual regulations)
  • Data Integration Platforms SLA´s up to date in line with new projects SLRs, harmonized in all the areas
  • Follow up/monitor Service Delivery status per area(DIV, and 4 national) with Service Provider/s
  • Lead Operations Managers activities, in line with Head of Product Service Line guidance and ITIL v4 best practices
  • Alignment with Product Manager in Data Integration team to maintain Service Planning and potential new needs up to date
  • Obsolescence Project Leader for Data Integration team
  • Lead complex RCAs related to main Data Integration Products, with the support of impacted Operation Managers
  • Maintains governance and service continuity by managing service data in OneCOMPASS and ensuring disaster recovery readiness

Requirements:

  • University degree in IT related field
  • Existing Security Clearance or eligibility to obtain one
  • English negotiation level (German knowledge would be a plus)
  • Strong collaboration and communication skills
  • Over 5 years of relevant work experience as a Service Manager in IT areas of transnational companies
  • Extensive experience in relation to ITILv4 principles
  • Problem solving methodologies knowledge (PPS, 5whys, …) and person with key attention to detail
  • Experience leading teams in transnational environments
  • Experience in developing technical and support documentation, translate business requirements and needs into reporting and models
  • IT project management basic knowledge, waterfall and agile
  • Basic knowledge about Data Analytics

Nice to have:

  • German knowledge would be a plus
  • Knowledge on DevOps methods and tools (some experience would be a plus)
  • Basic knowledge about Data Governance and Data Lineage would be a plus
  • Basic knowledge in building ESB and/or ETL/ELT solutions/integrations for large scale data pipelines (on-premises) would be a plus
What we offer:
  • Vacation days and additional days-off along the year (+35 working days off in total)
  • Attractive salary and compensation package
  • Hybrid model of working when possible, promoting the work-life balance (40% remote work)
  • Collective transport service in some sites
  • Benefits such as health insurance, employee stock options, retirement plan, or study grants
  • On-site facilities (among others): free canteen, kindergarten, medical office
  • Possibility to collaborate in different social and corporate social responsibility initiatives
  • Excellent upskilling opportunities and great development prospects in a multicultural environment
  • Special rates in products & benefits

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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