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At Bosch we empower global collaboration through OpenDXM, our critical standard tool for exchanging diverse documents – from 3D CAD and drawings to software and office files. This platform securely connects external partners and internal Bosch Group entities worldwide. As a Data Exchange IT Specialist, you'll join our globally distributed team (Germany, India, Brazil) to configure and operate OpenDXM. Your focus will be on extending the platform with new capabilities and continuously maturing its setup, directly optimizing its functional coverage, stability, and efficiency. This role offers you the chance to make a significant contribution to Bosch's global operations, working closely with our operations team to ensure seamless, secure data exchange.
Job Responsibility:
Proactively monitor and troubleshoot DXM transactions and data exchange processes to identify and resolve incomplete data transfers, communication failures, and data discrepancies
Administer user accounts, groups, and permissions within critical identity management systems (e.g., oneIDM) and data exchange platforms (e.g., OpenDXM)
Closely collaborate with vendors, users and other stakeholders
Manage and coordinate third-level support activities for OpenDXM, including escalating complex technical issues to vendor support, tracking resolutions, and managing vendor communications
Provide expert second-level hotline support for all DXM related inquiries, resolving technical incidents and service requests promptly and efficiently
Automate repetitive tasks, enhance system monitoring, and optimize data processing workflows by scripting skills in Windows scripting, Batch programming, and Oracle SQL (select, update)
Proactively identify manual and inefficient processes within OpenDXM and the broader data exchange ecosystem, leading initiatives to Optimize & automate these operations
Drive continuous improvement by proposing and implementing solutions that enhance system efficiency, reliability, and user experience
Maintain comprehensive documentation of system configurations, processes, and troubleshooting guides
Ensure strict adherence to Bosch internal processes, security requirements, and data protection regulations (e.g., GDPR, CCPA), including the regular review and update of data protection notices, terms of use, and audit logs
Requirements:
Education focused on IT and Data Science specialization
Experience in Windows / Dos Batch programming to read, update and create automated checks
Knowledge in oracle SQL (select + update) and basic Oracle DB knowledge
Basic Linux skills
Confidant customer communication skills
Proactiveness and collaboration skills
Fluency in English
German min B2 level as most of internal/external customers speak German
What we offer:
Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Complex environment of working, professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
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