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Reporting to the BI Manager, this role will be the first point of contact for the end-to-end delivery of BI solutions services to our clients, our business teams and supporting services. The role is expected to assess current and future requirements expected of the BI team, achieved through a comprehensive understanding of our client’s strategies and priorities, our businesses products, organisation and operating model and the IT and data strategy. The role will engage peer functions across client-facing and business services departments, and offer support and collaboration with stakeholders. The role balances organisational awareness with technical development experience, it requires practical application of business analysis and change management skills.
Job Responsibility:
Working across the business to analyse new requirements and assess the impact on the business operationally and technically
Providing business analysis throughout the whole life cycle - requirements gathering, requirements analysis, writing functional specifications, development support and testing through to implementation and measuring business improvements
Building and maintaining key relationships throughout the business whilst working closely with project managers and stakeholders to deliver effective solutions
Acting as liaison between the business and technical staff
Key contact as a subject matter expert (SME) on BI systems, processes, services, and their link to wider Business Services and Client-facing teams
Support commercial tendering work, and the on-boarding of new clients into established IT and BI services
Identify continual improvement across the BI function, and engage appropriate resources to effect change
Report upwardly to BI Manager and IT Leadership team on performance, projects and initiatives
Is also willing to take ownership on any other tasks and responsibilities as required
Requirements:
Understanding and experience of legal business processes is highly desirable
Recent experience of business analysis, requirements engineering and process re-engineering
Strong analytical skills, able to think laterally to identify trends and make links between data from different sources
Solutions oriented and keen to take responsibility for delivery of effective solutions
Proficient with requirements capture and diagramming tools e.g. Visio
Experience of workflow, case management, management information and knowledge management systems
Excellent organisational skills together with an ability to ensure that tasks are delivered on time and to the required standard
Able to work under pressure as part of a team, prioritising a heavy workload and meeting challenging deadlines
A collaborative approach to working with others together with the willingness to take on additional responsibilities as required by the business
Knowledge of the following technologies highly desirable : SQL, SSRS, Azure Dev Ops
Experience of data extraction, migration, reporting and / or analytical projects