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Are you a passionate data analyst looking to take the next step in your career? Why not come and join our dynamic and innovative team at Rainbows Hospice. Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. We provide services at the hospice, in hospitals and at home. Simply put, we’re here to brighten short lives and support families, wherever they are. Rainbows Hospice is currently seeking a Data Analyst who will play a key role in analysing and reporting organisational activity by extracting and interpreting data from core systems including SystmOne, ThankQ CRM, and Power BI. The role will work closely with the Clinical teams to ensure we have robust data that demonstrates the impact of our services on Babies, Children, Young People and their families as well as the wider impact on the Health and Social Care System. There is also a requirement to work alongside other teams in the organisation to ensure accurate and affective data is being used.
Job Responsibility:
Extract, cleanse, and validate data from SystmOne, ThankQ CRM, and other internal systems
Design, develop and maintain interactive dashboards and visual reports using Power BI
Deliver accurate and timely reports to support service planning, contract monitoring, and regulatory compliance
Collaborate with clinical, administrative, and fundraising teams to understand reporting requirements and ensure data consistency across systems
Identify data quality issues and support teams in resolving inconsistencies
Produce insights and recommendations from data analysis to inform strategic decisions and operational improvements
Ensure reporting meets the needs of internal stakeholders, external commissioners, and statutory bodies
Support data governance processes and uphold data protection and confidentiality principles
Requirements:
Degree in a relevant subject (e.g. Mathematics, Data Science, Computing, Statistics) or equivalent work experience
Proven experience working in a data analysis or reporting role
Interested in the work of the hospice and motivated to help us understand and demonstrate our impact
Experience of working with healthcare and CRM systems
Proficiency in Power BI for building reports and dashboards
A real team player, keen to partner with colleagues in developing and delivering solutions
Experience querying and manipulating data from relational databases using SQL
Familiarity with SystmOne and ThankQ CRM, or similar platforms
Ability to interpret, analyse and present complex data in a clear, accurate, and actionable way. Strong problem-solving skills
Enthusiastic about using data to drive improvements in patient care and organisational performance
Detail-oriented mindset, with a focus on delivering high-quality work and meeting deadlines
What we offer:
Free onsite parking at the Hospice, Lark Rise, Loughborough
Eligibility to join blue light card discount scheme and Company Shop
Healthcare Cashback plan
Life Assurance
27 days holiday plus bank holidays
Contributory pension scheme
Affordable meals at the Hospice, Lark Rise, Loughborough
Free Tea, Coffee and Fruit whilst at the Hospice
Free access to an employee assistance programme
Wellbeing support and access to Mental Health First Aiders
Unofficial benefits: Fun events like All staff away days, Guest visitors