Danish Customer Advisor Job at Foundever (Budapest)

Danish Customer Advisor

Foundever

Location:
Hungary , Budapest

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Danish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our Danish Customer Support team. Our client is a top brand in audiology and assistive hearing products.

Job Responsibility:

Respond efficiently and effectively to all customers’ enquiries within given timescales
Develop and maintain a full technical knowledge of the client’s products and services
Deal with all correspondence as requested/required
Accurately log all calls and in line with procedures
Responsibly maintain and update all job-related administrative forms
Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

Requirements:

Native or Proficient level of Danish
Proficient level of English
Previous experience in Customer Service preferred
Impeccable communication skills
A calm, cool and level-headed attitude in every situation
Excellent self-organizing skills
A proactive approach and willingness to work on own initiative
Ability to work under pressure, in order to achieve deadlines and KPI’s
Ability to adapt to a continuously changing environment and procedures
Knowledge of Microsoft Office Pack (Word, Excel)
Must hold EU citizenship or valid work permit
Be a local candidate or willing to relocate to Budapest, Hungary

What we offer:

Stable company background
Health and Well-being: Company doctor contract with a private health consultant, support for glasses
Engaging programs: Monthly Fun Days, themed days, online games, challenges, darts and table soccer, free coffee, tea and soft drinks, Referral program, charity events
Career program: Internal career opportunities, talent program, Paid professional training
Compensation and benefits: Cafeteria (SZÉP card), team specific bonuses, jubilee bonus, free bank account, discount in DIY store and in a Hotel chain
Extra holidays, full-paid father’s leave
Multilingual environment
Relocation package: help with relocation (travel) and work related documents (health insurance, tax)

Additional Information:

Job Posted:
February 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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