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The Senior Manager – Database Services will be a high-impact technology leader responsible for driving the global database strategy, stabilizing legacy systems, and transforming Aramex’s database landscape for the future. This role requires a result-oriented, strategic “go-getter” who combines technical depth, commercial acumen, and leadership to deliver measurable business outcomes. You will oversee the transition from a legacy MS SQL and PostgreSQL estate to SaaS/cloud-based databases while optimizing costs, enabling optimal licensing and operational efficiency.
Job Responsibility:
Define and execute a global database strategy that balances operational stability, modernization, and cost efficiency
Lead the stabilization and transformation of the current database estate, ensuring high availability, performance, and security
Drive the adoption of SaaS and cloud-native databases (e.g., Snowflake, Amazon Aurora, Google Cloud Spanner) to modernize the enterprise landscape
Establish and enforce database architecture standards, operational best practices, and compliance policies aligned with industry technology standards
Take ownership of database performance tuning, query optimization, indexing, partitioning, replication, and other strategies to maximize efficiency and resilience
Optimize database licensing, identify cost-saving opportunities, and implement core database optimization strategies to maximize ROI
Develop robust backup, recovery, and disaster recovery strategies across both legacy and cloud/SaaS environments
Collaborate with application development, infrastructure, and data teams to ensure seamless integration and alignment with business objectives
Evaluate, select, and implement emerging database technologies, tools, and automation solutions to enhance performance, scalability, and cost-effectiveness
Lead, mentor, and grow a high-performing global database team, fostering a culture of technical excellence, innovation, and accountability
Serve as a trusted strategic partner to senior leadership, translating business priorities into actionable, measurable database initiatives
Proactively engage with internal customers across Technology and business units to understand complex database requirements, application workloads, and strategic data needs
Partner with business and IT stakeholders to ensure database services enable scalable, high-performance, and secure solutions that support critical applications and business objectives
Define and implement database strategies that align with organizational goals and future-proof the enterprise database landscape
Lead, mentor, and develop a global team of database engineers and administrators, fostering a culture of technical excellence, accountability, and innovation
Collaborate with cross-functional teams—including application developers, data engineers, and IT operations—to ensure seamless integration, high availability, and optimized database performance
Build strong working relationships with senior stakeholders, promoting database best practices, governance, and operational standards across the organization
Design, deploy, and manage scalable database architectures for relational (MS SQL, PostgreSQL) and NoSQL/SaaS databases (e.g., MongoDB, Snowflake, Amazon Aurora)
Lead database migration, consolidation, and modernization initiatives, balancing operational stability with cloud/SaaS adoption
Implement and optimize high-performance database operations, including indexing, partitioning, replication, query tuning, and automation for both legacy and cloud environments
Develop and maintain monitoring, alerting, and capacity planning frameworks to ensure database reliability, availability, and performance
Establish and enforce database governance, security, and compliance standards while optimizing licensing, operational costs, and total cost of ownership
Ensure database services deliver measurable business value, operational efficiency, and cost optimization
Optimize database licensing, resource utilization, and storage strategies to maximize ROI and support scalable growth
Define and track KPIs for database performance, stability, and modernization initiatives, providing clear reporting and insights to senior management
Requirements:
Demonstrated experience in database architecture, design, and data modeling for enterprise-scale relational and NoSQL databases
Proven expertise in managing and administering relational databases (MS SQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra, DynamoDB)
Experience with cloud and SaaS database platforms (e.g., Snowflake, Amazon Aurora, Google Cloud Spanner) and hybrid database environments
Strong understanding of database optimization techniques including indexing, partitioning, query performance tuning, replication, and high availability strategies
Hands-on experience with database migration, consolidation, and modernization initiatives from legacy on-premises systems to cloud or SaaS solutions
In-depth knowledge of database governance, security, and compliance best practices, including licensing management and cost optimization strategies
Expertise in backup, recovery, and disaster recovery planning for both relational and NoSQL databases
Familiarity with automation, monitoring, and orchestration tools to manage and optimize database operations efficiently
Proven ability to lead global teams in stabilizing, transforming, and scaling database operations
Strong commercial acumen with experience optimizing database licensing, operational costs, and total cost of ownership
Demonstrated ability to evaluate, select, and implement emerging database technologies and tools to support strategic business objectives
Excellent stakeholder management, leadership, and strategic thinking skills, with the ability to influence senior management and drive initiatives to completion
Strong analytical, problem-solving, and decision-making skills with a track record of delivering measurable operational improvements
Flexibility to manage multiple priorities in a fast-paced, global enterprise environment
Bachelor’s degree in computer science, Information Systems, or a related field
15+ years of relevant experience in database administration, architecture, and services
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