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Leads discussions with customer stakeholders and decision makers to identify, qualify, prioritize and accelerate sales opportunities. Leverages whitespace analysis and partners with others to identify business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Evaluates solution area(s) and market and develops insights to align sales plays with customer business priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Partners with others cross-organizationally and supports the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Engages in sales pipeline reviews with internal stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Drives sales strategies tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan.
Job Responsibility:
Leads discussions with customer stakeholders and decision makers to identify, qualify, prioritize and accelerate sales opportunities
Leverages whitespace analysis and partners with others to identify business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights
Evaluates solution area(s) and market and develops insights to align sales plays with customer business priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs
Partners with others cross-organizationally and supports the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services
Engages in sales pipeline reviews with internal stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision
Drives sales strategies tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan
Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices
Participates in strategy development for driving and closing moderately complex, significant value opportunities
Collaborates across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to contribute to deal orchestration and handoffs throughout the deal lifecycle
Utilizes best practices to earn customer buy-in, secure deals, and mitigate risks to facilitate sales activities across the solution area
Reviews and translates customer and partner feedback to establish recovery action plans
Develops relationships with key customer and partner stakeholders to understand sentiment and satisfaction goals
Drives partner teams, resources and relationships are activated, driving co-selling strategies and partner attach to each opportunity through every stage in the sales lifecycle
Drives partner organization connections (i.e. GPS) to drive share, partner health, that aligns with execution plans to accelerate customer value realization at scale
Analyzes business and emerging opportunities to improve the customer portfolio and encourage customer innovation
Leverages technology (e.g., AI sales agents, automation, Power Platforms) to drive growth within assigned domain
Utilizes propensity, renewal, consumption, and usage data to prioritize sales strategy
Optimizes partners assigned to each account and/or opportunity to facilitate handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle
Maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes
Leads usage and/or consumption pipeline hygiene to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals
Partners across teams to propose solutions and strategies that align with customer business objectives
Identifies and addresses gaps, driving market engagement and sales execution
Leverages established strategies and participates in conversations with customers to distinguish Microsoft’s offerings in the competitive landscape
Serves as an trusted advisor for customers and guides the adoption of technologies and solutions that align with their goals and drive digital transformation
Evaluates and disseminates market intelligence, trends, and insights across the team
Leverages established market analysis approach to ensure alignment with strategic directives and market trends
Acts as a point of contact and collaborates with internal stakeholders within and across organizations to drive to customer success
Engages with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives
Incorporates and reinforces security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience
Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience