Customers Technical Assistant Job at Betamotor (Rignano sull’Arno)

Customer Support Technical Analyst

The Customer Service team provides support to our customers with a range of quer...

Location

United Kingdom , Theale (Reading)

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

2+ years working within a customer services environment or within Customer success in a SaaS environment
Experience of working within an omni-channel environment
Experience of case management within a CRM environment
Experience of multi-tasking whilst maintaining quality customer interactions
Able to work to within tight service level agreements
Able to operate in a team environment
Able to remain calm and professional under pressure
A logical and methodical approach to problem diagnosis and resolution
Resilient and self-motivated
A passion for technology with some experience of: Windows Server and Windows desktop operating systems

Job Responsibility

Assisting customers with a wide range of technical queries and providing efficient and accurate resolution
Managing queries in line within a structured case management discipline and achieving required Service Level Agreements
Working with other teams within the business to obtain resolution where you are not able to resolve the case independently
Building a knowledge base and continuous improvement of the content to support our internal teams and the customer
Providing our customers with the highest level of service to Delight them at each interaction
Responding to and resolving customer queries via phone, email, chat and the Bottomline customer care portal within set service level agreements
Updating and managing an accurate audit of each customer query within our Customer Record Management software
Managing multiple cases via a variety of communication channels at one time
Working within strict Service level Agreements
Communicating technical information in a customer friendly way

Fulltime

Technical Assistant

We're recruiting on behalf of a well-established and growing client, who are see...

Location

United Kingdom , Manchester

Salary:

15000.00 - 20000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Previous experience in a technical role within the food or manufacturing industry is essential
Strong understanding of BRC standards and retailer requirements
Excellent communication skills with the ability to liaise effectively across departments
Highly organised, driven, and forward-thinking with great attention to detail
Confident working in a fast-paced environment and managing multiple priorities

Job Responsibility

Manage and maintain the customer database, ensuring all information is accurate and up to date
Sign off specifications and artwork, ensuring compliance with both customer and legislative requirements
Act as a key liaison between cross-functional teams including NPD, Technical, and Commercial
Manage all customer technical requirements and ensure effective communication across departments
Ensure all product specifications are current, accurate, and compliant with both BRC and customer standards
Support the QA and Technical teams to ensure continuous compliance and product quality
Assist in maintaining an audit-ready site and ensure compliance with BRC and retailer standards

Parttime

Technical Customer Service

Technical Customer Service job in Victor, NY. Responsibilities include respondin...

Location

United States , Victor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Minimum 1 year of experience in customer service, with at least 1 year in a tech support-related role
Outstanding verbal and written communication skills
Problem-solving mindset and ability to remain calm under pressure
High attention to detail and strong organizational skills

Job Responsibility

Respond to a high volume of customer inquiries (via phone, email, or chat) in a professional and empathetic manner, delivering top-notch service
Accurately log and update all customer interactions, issues, and resolutions in the company’s CRM system to maintain accurate records
Assist customers with understanding product features, functions, and best practices to improve their experience
Proactively identify recurring technical issues or customer pain points and recommend process improvements to minimize service interruptions

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Technical Writer/User Assistance Developer

At LeverX, we have had the privilege of working on over 950 SAP projects, includ...

Location

Salary:

Not provided

LeverX

Expiration Date

Until further notice

Requirements

University degree in technical writing, journalism, research, or similar
1-3 years of experience in a relevant position
Excellent written and verbal English communication skills
Knowledge of SAP services and solutions
Experience using CMS and CCMS systems for documentation
Ability to write for both technical and end users

Job Responsibility

Identify areas of improvement of user guidance & usability in close collaboration with the development team
Document technical topics for the developer audience as well as user assistance documents for end users
Drive new user assistance approaches that effectively serve customers like (interactive) graphics, animated GIFs, how-to videos & social media content
Create user assistance deliverables in a development team that enable users to implement, configure, and use software applications
Participate in software & documentation testing
Define simple, consistent terminology that conforms to industry standards
Act as an advocate for an excellent user experience

What we offer

89% of projects use the newest SAP technologies and frameworks
Expert communities and internal courses
Valuable perks to support your growth and well-being
Employment security: We hire for our team, not just a specific project. If your project ends, we will find you a new one
Healthy work atmosphere: On average, our employees stay in the company for 4+ years

Assistant Technical Co-ordinator / Chemist

As an Assistant Technical Co-ordinator / Chemist at FCC Environment, you will as...

Location

United Kingdom , Sheffield

Salary:

26169.00 - 32711.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Degree in chemistry or a related subject
Experience in the hazardous waste treatment industry or chemical industry (advantageous)
Knowledge of the transport of hazardous goods (advantageous)
Confident in using the MS Office suite
The ability to understand complex legal documents
Strong problem-solving skills, using chemical hazard and properties information to determine safe handling and disposal methods
The ability to work both as part of a small team under supervision and independently, managing your own workload
Customer-focused and able to communicate confidently with people at all levels
Flexible attitude to work, especially during peak times

Job Responsibility

Assisting with the technical control activities of the sales enquiry process, ensuring legal compliance and good practice
Interpreting waste data to determine composition, safe handling, disposal requirements, and correct classification
Gathering information from waste producers and customers to make valid judgments on waste composition
Obtaining and negotiating third-party quotes and setting prices to meet business goals
Negotiating with suppliers of waste management services to control costs and meet site targets
Developing working relationships with customers to meet revenue targets
Advising customers on waste regulations, safe packaging, and the handling of their waste
Assisting with the implementation of Health and Safety Policy, SHE Manual, and statutory regulations
Preparing transport and waste documentation, and advising drivers and clients
Ensuring activities related to waste movement conform to legal requirements and budgeted costs

What we offer

25 days’ annual leave (full-time working) plus bank holidays
Pension scheme
Life insurance
Discretionary bonus scheme
On-the-job training and progression
Recognition scheme
Refer a friend
Flexible benefits, including high street savings, cycle to work scheme, Gymflex membership, and more (where applicable)
Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform

Fulltime

Technical Assistant

We are partnered with a valued client in the search for an experienced Technical...

Location

United Kingdom , Birmingham

Salary:

30000.00 - 35000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Previous experience working to BRC standards is essential
Strong HACCP knowledge (qualification preferred)
Proven experience in internal auditing
Strong technical understanding and experience within a similar environment
Forward-thinking, proactive, and confident when liaising with customers and suppliers
Excellent communication and organisational skills

Job Responsibility

Support the Technical Manager and wider technical team in the delivery of all technical and quality activities
Act as a key point of contact for both customers and suppliers, maintaining strong, professional relationships
Lead supplier relationship management in collaboration with the technical team
Support supplier compliance, ensuring documentation and standards are consistently met
Take an active role in internal and external audits on site
Support and participate in supplier visits when required
Ensure all work meets BRC and site-specific technical standards

Fulltime

Aruba Technical Assistant Centre Engineer

Aruba is redefining the 'IT EDGE.' Creating new customer experiences by building...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Engineering Degree in Network, Computer Science, or equivalent
0-3 Years’ experience
Network technologies including Routing, Switching, Wireless, Security and Network management
Fluency in Spanish
A good level of English
Good knowledge on switching and routing technology
Working knowledge and understanding of access and core layer switch
Basics of WLAN technology (802.11 Standards, Controller and APs)
ACSA certification will be added advantage

Job Responsibility

Troubleshooting & resolving complex technical issues in customer environment
Share best practices to reduce problem occurrences
Present action plan to customer and take consent. Also ensure there is no adverse impact of the action plan on the network
Replicate customer environment in Lab
Escalate the issue in timely manner
Keep customer informed and set realistic expectations on issue resolution
Contribute towards Knowledge Management
Ensure you stays abreast with all the NPIs and changes/updates to the product

What we offer

Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging

Fulltime

Technical Project Assistance / Secretary

Location

Spain , Valencia

Salary:

Not provided

THOST Projektmanagement GmbH

Expiration Date

Until further notice

Requirements

Successfully completed commercial or technical education
At least 3 years of professional experience in the field of assistance or secretarial services, preferably in the area of major projects
Excellent knowledge of MS Office (especially Word, Excel, PowerPoint, Outlook)
Excellent English language proficiency, incl. in business contexts
High affinity to software tools used (e.g. Smart Sheet, cost-database-system) desirable
Organisational talent, strong team and communication skills, confident personal skills, customer orientation, flexibility, and ability to work independently

Job Responsibility

Support of the project management team
Handling of telephone and written correspondence as well as taking minutes
Preparation and follow-up of external and internal appointments and meetings
Independent organisation of the secretariat
Task management
Data management & document management /administration project filing
Order management, purchase requisitions

What we offer

Participation in interesting, challenging and future-shaping projects nationally and internationally
Flexible working hours
Targeted further development of your methodological toolset and personal competencies
Distinctive team atmosphere within our family-owned company
Holistic climate protection policy

Customers Technical Assistant

Betamotor

Location:
Italy , Rignano sull’Arno

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 25, 2025

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Customers Technical Assistant

Betamotor

Location:Italy , Rignano sull’Arno

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 25, 2025

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Job Posted:
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