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Customers Master Data Expert

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Coca-Cola HBC

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Location:
Bulgaria , Sofia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Enable smooth and efficient business operations by ensuring high-quality master data management. Our team partners with key functions across the organization, such as Supply Chain, Marketing, Sales, and Finance, to drive business results and enhance operational excellence. Collaborate with diverse stakeholders and take ownership of ensuring the accuracy and quality of master data within our systems. You’ll play a key role in supporting new customer activations, process optimization, and data-driven decision-making, contributing directly to the company’s success.

Job Responsibility:

  • Responsible for managing the customer maintenance process by performing data validations and ensuring adherence to established data quality standards
  • Deliver the services defined to key customers and maintaining companies’ databases
  • Ensure that company policy, standards, and internal controls have adhered as well as supporting documentation and approval processes are in place
  • Working on utilizing the automated processes and contribute to further process improvements
  • Take actions to remedy unexpected trends, issues in a timely manner and when appropriate escalates to management
  • Meet and exceed agreed service levels to achieve efficient processes
  • Demonstrate ownership & management of data maintenance practices and tools
  • Transfer knowledge to other team members
  • You proactively identify opportunities for improving master data quality and operational processes
  • You leverage data analysis to drive continuous improvement and ensure data accuracy
  • Be available to work on a hybrid schedule ( 2 days in the office on weekly basis for Sofia based applicants)

Requirements:

  • Demonstrate a passion for data maintenance and business processes
  • Can be an active student, able to work on full-time role with hybrid schedule
  • Be fluent in English (written and verbal)
  • Have strong computer literacy, with experience in SAP and MS Office being a plus
  • Possess excellent problem-solving and critical-thinking skills
  • Exhibit strong attention to detail and analytical thinking
  • Work effectively both independently and as part of a team
What we offer:
  • Attractive benefits package: You’ll enjoy food vouchers, additional health insurance, performance bonus, a sport card, and exclusive discounts designed to support your well-being and lifestyle
  • A dedicated buddy will guide you through your onboarding journey and daily routines
  • We provide clear guidelines and tools to track your performance and help you achieve your goals
  • You’ll enjoy professional and personal development opportunities tailored to your growth
  • You’ll gain experience in an international working environment, supported by a passionate team
  • You’ll take on exciting and challenging tasks with the ability to influence our strategy and contribute to our success

Additional Information:

Job Posted:
March 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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